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Food and Beverage Team Member

2 months ago

Cumbernauld, North Lanarkshire, United Kingdom DoubleTree by Hilton Glasgow Westerwood Spa & Golf Resort Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our Food and Beverage team as a Team Member. As a key member of our team, you will be responsible for delivering exceptional guest service and ensuring that our brand standards are met in all aspects of food and beverage service.

Key Responsibilities:

  • Provide exceptional guest service and ensure that all guests have a positive experience.
  • Work in a variety of food and beverage areas across the hotel, including restaurants, bars, and lounges.
  • Keep up to date with pricing and promotions to provide advice to guests and maximize sales.
  • Work effectively under pressure and as part of a team to deliver excellent results.

What We Offer:

We offer a range of benefits, including:

  • Free health club membership (T&Cs apply)
  • Discounts across golf, including membership, guest rates, green fees, buggies, and clothing
  • Discounts across The QHotels Collection
  • Hilton Worldwide discounts
  • Family & Friends discounts in hotels across The QHotels Collection
  • Support with training & professional qualifications, including course fees
  • Various learning & development opportunities
  • Access to an Employee Assistance Program – Hospitality Action
  • Refer a friend scheme
  • FREE parking

About Us:

DoubleTree by Hilton Glasgow Westerwood Hotel, Spa & Golf resort is a 4-star, 148-bedroom property located just outside Glasgow in Cumbernauld. Our hotel features an 18-hole golf course, Flemings restaurant, Grill restaurant, afternoon tea, private dining, and meeting and event spaces. We also offer leisure facilities, including a gym, pool, sauna, steam room, tennis courts, and a relaxing Elemis spa.

Our Commitment:

We are proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally, and we welcome applications from all candidates. If you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know.