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Account Manager

2 months ago

Portsmouth, Portsmouth, United Kingdom The Stepstone Group Full time

About The Role

We are seeking a highly skilled and experienced Sales Professional to join our team at The Stepstone Group. As a Sales Professional, you will play a vital role in helping our key clients achieve their business objectives.

Key Responsibilities

  • Act as the primary point of contact for customers, managing relationships and ensuring their success.
  • Conduct targeted research to identify opportunities and understand client needs, devising customized strategies accordingly.
  • Provide exceptional customer service by promptly addressing and resolving concerns to maintain client satisfaction.
  • Identify and capitalize on upselling and cross-selling opportunities to foster customer growth and revenue generation.
  • Track, assess, and report on client performance metrics to measure effectiveness and inform strategic decision-making.

Requirements

  • Demonstrated expertise in acquiring new business and cultivating and expanding an account base to drive sales growth.
  • Proven track record in achieving sales targets and KPIs through strategic planning and execution.
  • Exceptional skills in managing and nurturing client relationships, fostering trust and loyalty.
  • Proficiency in Salesforce or similar CRM software to effectively manage client interactions and track progress.
  • Ability to adapt to changes within the business in an evolving market landscape, and a solution-oriented mindset to navigate challenges effectively.

What We Offer

  • 29 days holiday allowance + bank holidays
  • Private medical and dental healthcare
  • Pension contribution up to 10%
  • Training and development opportunities
  • Cycle to work scheme
  • Hybrid working model
  • Volunteering days

Our Commitment

We are committed to equal opportunities and believe that diversity and inclusion are critical to our success as a global company. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.