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Senior Business Operations Manager
2 months ago
Job Summary:
We are seeking a highly organized and detail-oriented Senior Business Support Officer to join our team at Opus People Solutions. As a key member of our team, you will be responsible for supervising the Business Support team and ensuring that day-to-day activities are carried out to support the needs of our clients and enable service delivery.
Key Responsibilities:
- Mailbox Management: Oversee and manage mailboxes, ensuring all referrals are well-organized and responded to in a timely manner, maintaining a 24-48 hour response time.
- Data Collation: Collect and update local information on local IR sponsors to ensure accuracy and relevance.
- External Collaboration: Work with external providers, including DWP, NHS, and local recruitment organizations, to stay up-to-date with current job vacancies and market trends.
- Signposting Information: Manage and maintain accurate information on local stakeholders and referral sources, ensuring it is current and up-to-date.
- App Management: Oversee the International Recruitment Zone App, ensuring local information sources are accurate and up-to-date, and providing critical support to displaced IR workers seeking employment, training, and other resources.
- Data Analysis: Collect, organize, and maintain accurate data to inform monitoring and performance reporting to DHSC.
Requirements:
- Proven experience in business support or a related field.
- Excellent organizational and communication skills.
- Ability to work independently and as part of a team.
- Strong attention to detail and ability to maintain accurate records.
