Senior Operations Manager
4 weeks ago
About the Role
We are seeking a highly skilled and experienced Senior Operations Manager to join our team at North West Anglia NHS Foundation Trust. As a Senior Operations Manager, you will be responsible for leading and managing our site operations team to ensure the effective delivery of operations across the Capacity and Flow Corporate Business Unit.
Key Responsibilities
- Provide senior professional, operational and strategic clinical leadership to the site operations team.
- Lead and develop the site operations team to support 24/7 patient placement across the organisation.
- Support the Long Length of Stay reduction processes and work closely with divisional teams to minimise delays for patients in the organisation.
- Proactively support patient flow from the point of patient admission through to discharge, liaising with relevant clinical teams and divisions as necessary to minimise delays and problem solve flow issues.
- Represent the Trust with external partners at a tactical level and be the initial point of contact for system partners during working hours.
Requirements
- Relevant Masters degree or First degree and management qualification, MBA or equivalent experience in a similar role.
- Health Care Professional with relevant professional registration.
- Evidence of continuous professional development.
- Substantial recent general management experience in the NHS with responsibility for operational matters including, staff management, budgetary responsibility, performance targets, waiting list management, discharge arrangements.
- Evidence of delivery of key targets including quality and financial targets and commitment to on-going service improvement.
About Us
We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.
We offer a range of benefits including:
- Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff).
- Membership of the NHS Pension Scheme.
- Flexible working opportunities.
- Enhanced hourly rates for unsociable hours night shifts, weekends, bank holidays.
- Opportunities for career development and training to help you progress in your role.
- Wellbeing support and activities to promote a healthy work environment.
- Access to our in-house physiotherapy service.
- On-site canteens offering subsidised meals.
- Subsidised staff parking (currently free).
- Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough.
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