IT Operations Manager
4 weeks ago
We are seeking an experienced IT Operations Manager to join our team in South West Sydney. As a key member of our IT department, you will be responsible for overseeing the daily operation of our IT function and providing leadership to our IT team of 4 people.
Key Responsibilities- Develop and implement IT processes to build structure and best practices in the IT department.
- Allocate IT resources and plan workloads to ensure service levels are maintained.
- Provide technical expertise and operational guidance for complex issues and escalations with networks & infrastructure.
- Participate in the delivery of new projects such as ERP upgrades and new system rollouts.
We are looking for a 'hands-on' IT professional with a degree or formal qualification in IT, ITIL Certification, and experience supporting network, infrastructure, and applications for a 400+ user community across multiple sites. You should have a proven track record in meeting/maintaining high SLA scores, ideally within a ServiceNow environment, and leadership/supervision experience looking for career progression.
What We Offer- $140,000 + Super (experience depending)
- Leadership opportunity – Career building
- Personalised training and development courses provided
- 2IC to the National IT Manager - Highly visible role
- Great team culture - collaborative and friendly
- South West Sydney location – Parking onsite
- WFH Flexibility on offer
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