Assistant Youth Homelessness Support Worker

2 days ago

London, Greater London, United Kingdom DePaul Full time
About the Role

We are seeking an experienced and compassionate Assistant Youth Homelessness Support Worker to join our dynamic team at DePaul UK. As a key member of our Brent Young People's Pathway team, you will play a vital role in supporting and empowering young adults facing homelessness to achieve independence.

Key Responsibilities
  • Provide crisis intervention and support to clients as needed, while maintaining a safe and respectful environment.
  • Coordinate appointments for clients with external agencies, such as GP, DWP, and Probation, as required.
  • Offer advice and guidance on housing, health, and welfare benefits to clients, ensuring they have access to the resources they need.
  • Keywork a small caseload of clients, providing regular support and guidance to help them achieve their goals.
  • Record and report client complaints and incidents, ensuring that all necessary actions are taken to resolve issues.
Requirements
  • Experience of working with vulnerable populations, particularly young adults facing homelessness.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Ability to work independently and as part of a team, with a flexible approach to meeting the needs of the service.
  • Basic IT skills and ability to maintain accurate records.
What We Offer
  • A comprehensive training package tailored to your needs and role.
  • A flexible working model for suitable roles.
  • 26 days annual leave rising to 30 after five years' service.
  • Family-friendly leave policies, including maternity, adoption, and parental leave.
  • Auto-enrolment to pension scheme with employer contribution.
  • Employee Assistance Programme and access to 24/7 GP appointments, prescription service, and health checks.
Note

An enhanced DBS disclosure will be required for this post. Our recruitment checks, induction, and ongoing support and supervision reflect our commitment to safeguarding our clients.

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