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Ecommerce Retention Specialist

2 months ago

London, Greater London, United Kingdom No Limit Email Full time
About the Role

We are seeking a highly skilled Ecommerce Growth Strategist to join our team at No Limit Email. As a key member of our strategy team, you will be responsible for driving the growth and retention of our e-commerce clients through data-driven marketing strategies.

Key Responsibilities
  • Develop and implement holistic e-commerce retention strategies to drive customer engagement and sales growth
  • Manage up to 10 six/seven figure accounts, optimizing email marketing campaigns using the Klaviyo platform
  • Collaborate with technical, design, and content teams to create compelling and engaging email content
  • Own results that entail subscriptions, memberships, and mobile app performance
  • Complete reports with a high degree of accuracy, checking against multiple data points
  • Work closely with project managers to ensure strategy is aligned with clients' goals
  • Bi-weekly tracking of client pacing about their growth targets and identifying areas of adjustment
  • Monthly account performance reporting
  • Quarterly planning of roadmaps
Requirements
  • Minimum 2+ years in an e-commerce marketing role, including experience working in a client-facing role, preferably within an agency
  • Proven track record in leading a holistic e-commerce retention strategy
  • Minimum 1-year experience managing a team or leading cross-functional projects
  • Knowledge of cohort analysis, lifetime value optimization, and unit economics
  • Skilled in ClickUp or relevant project management software
  • Ability to work in a fast-paced environment, manage multiple projects simultaneously, and meet deadlines
About No Limit Email

No Limit Email is an e-commerce retention marketing agency. We help e-commerce brands convert and retain more customers to maximize online revenue through Email and SMS.

We're passionate about growth – personal growth and professional growth alike. When you're part of the NLE team, you'll gain access to a whole library of courses. In the strategy team, we hold weekly/bi-weekly strategy and technical training so you'll always be at the forefront of the industry.