Service Operations Leader

2 weeks ago


South East, United Kingdom The Graduate Project Full time
Company Overview

The Graduate Project is seeking a dedicated Service Operations Leader to become a vital part of our team. This role is essential in managing the daily functions of our services, ensuring alignment with our organizational objectives and values.

Key Responsibilities
  • Oversee outreach initiatives to ensure they are executed effectively, adhering to budget constraints and timelines while achieving set outcomes.
  • Evaluate achievements against established targets and set future objectives accordingly.
  • Ensure services comply with industry best practices and develop necessary policies for improvement.
  • Facilitate the smooth operation of Management Systems.
  • Enhance and deliver training and awareness programs continuously.
  • Participate in relevant meetings for the Service Operations Leader role, including travel for in-person discussions as required.
  • Assist in the preparation of Annual Reports.
  • Conduct team meetings to promote collaboration and minimize task redundancy.
Candidate Requirements
  • Exhibit integrity, honesty, and empathy in all interactions.
  • Have experience in a leadership role, including managing personnel, projects, and financial resources.
  • Demonstrate strong decision-making skills in challenging situations.
  • Possess a solid educational background.


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