Soft Services Operations Manager

2 days ago


South East England, United Kingdom Adecco Full time £40,000
Job Description

Job Title: Soft Services Manager

Job Summary:

The Soft Services Manager will play a vital role in ensuring the efficient and effective operation of the Security and Cleaning services. This position is responsible for maintaining high standards, enhancing the customer experience, and ensuring that team members are motivated and supported.

Key Responsibilities:

  • Maintain high standards of service delivery and quality
  • Enhance the customer experience through effective communication and problem-solving
  • Lead and motivate a team of passionate and customer-focused individuals
  • Collaborate with other departments to ensure seamless service delivery
  • Monitor and report on service performance and quality

Company Overview:

Adecco is a leading provider of recruitment and workforce solutions. Our client is a leading retail destination that strives to create an inclusive environment where everyone feels valued and supported.

Benefits:

  • Free parking
  • ~20 days annual leave (increasing to 25 after 5 years)
  • ~ BHSF cash health plan
  • ~ Discretionary annual bonus

About the Role:

This is an exciting opportunity for a strong leader who is passionate about developing teams. If you have a proven track record of leading and motivating teams, we encourage you to apply for this role.



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