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Customer Service Representative
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Burton upon Trent, Staffordshire, United Kingdom Marshalls Full timeCustomer Service Advisor RoleWe are seeking a skilled Customer Service Advisor to join our dynamic team at Marshalls. As a key member of our Customer Services team, you will be responsible for delivering an exceptional customer experience, resolving issues effectively, and building strong relationships with our customers.Key Responsibilities:Provide...
Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Agent. As a key member of our helpdesk team, you will be the first point of contact for our customers, providing exceptional support and resolving issues in a timely and professional manner.
Key Responsibilities- Provide high-quality customer service via phone, email, and in-person interactions
- Resolve customer complaints and issues in a fair and efficient manner
- Collaborate with internal teams to resolve complex issues and improve customer satisfaction
- Develop and maintain a deep understanding of our products and services to provide accurate and helpful information to customers
- Work effectively in a fast-paced environment, prioritizing tasks and managing multiple customer interactions simultaneously
- A competitive salary and benefits package
- Ongoing training and development opportunities to enhance your skills and knowledge
- A dynamic and supportive work environment with a team of experienced professionals
- The chance to make a real difference in the lives of our customers and contribute to the success of our company
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- High school diploma or equivalent required; degree in a related field preferred
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
