Digital Workplace Lead

1 month ago

London, Greater London, United Kingdom OFGEM Full time
Job Summary

As the UK's regulator for the energy industry, OFGEM works on behalf of energy consumers to ensure a safe, affordable, and environmentally sustainable energy supply. We are seeking a highly skilled Digital Workplace Lead to join our team and drive the successful planning and delivery of work outcomes.

Key Responsibilities
  • Lead multi-disciplinary teams in a specific work area, operating within a Professions and Flexible Resourcing model.
  • Plan, oversee, and deliver a set of work deliverables on time and to a high standard through effective project management and support of multidisciplinary team members.
  • Provide inclusive team leadership by supporting and developing team members and demonstrating commitment to OFGEM values.
Key Outputs and Deliverables

Supports, maintains, and optimizes our digital workspaces and services, achieving service excellence. Delivering a digital workplace that improves the way we work, providing the products (M365) and services to make our users' jobs easier, encourage greater collaboration, and support flexibility in working patterns, locations, and on devices of their choice.

Person Specification
  • Strong knowledge in the area of communication and collaboration, with a focus on SharePoint services, Power Platform, and related Microsoft 365 products.
  • Proven aptitude for leadership, through formal or informal management of others.
  • Experience of planning, configuring, managing, and maintaining all hardware and software components of end-user devices to deliver optimum system availability to users.
  • End-to-end understanding of capabilities in the Digital Workplace area.
  • Extensive experience of the digital workplace product landscape and underlying IT solutions.
  • Experience in process and financial optimization & automation.
  • Knowledge of technology operations and application usage, specifically demonstrating management of KPIs to optimize processes, services, and performance.
Benefits

Alongside your salary of £62,700, OFGEM contributes £18,164 towards your being a member of the Civil Service Defined Benefit Pension scheme. Ofgem can offer you a comprehensive and competitive benefits package, including 30 days annual leave after 2 years, excellent training and development opportunities, and a hybrid working arrangement.

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