Digital Workplace Analyst

4 weeks ago

London, Greater London, United Kingdom LG Technology Ltd Full time

Job Title: Digital Workplace Analyst

Job Summary:

We are seeking a highly skilled Digital Workplace Analyst to join our team at LG Technology Ltd. As a Digital Workplace Analyst, you will be responsible for providing technical support and assistance to our customers, ensuring that they have a seamless and efficient experience with our digital services.

Key Responsibilities:

  • Provide technical support and assistance to customers via phone, email, and chat
  • Troubleshoot and resolve technical issues related to our digital services
  • Collaborate with internal teams to identify and resolve technical issues
  • Develop and maintain knowledge of our digital services and products
  • Provide training and support to other team members

Requirements:

  • Previous experience in a technical support role
  • Strong knowledge of computer systems, security, and network administration
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of Microsoft products and services

Working Environment:

Our team is committed to providing exceptional customer service and support. We are a dynamic and innovative company that values teamwork, collaboration, and continuous learning. If you are a motivated and customer-focused individual who is passionate about technology and customer service, we encourage you to apply for this exciting opportunity.

About LG Technology Ltd:

LG Technology Ltd is a leading provider of converged broadband, video, and mobile communications. We are committed to delivering exceptional customer experiences and innovative solutions that meet the evolving needs of our customers. Our team is passionate about technology and customer service, and we are dedicated to creating a workplace that is inclusive, diverse, and supportive of our employees' growth and development.

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