Automotive Service Operations Manager
4 weeks ago
We are looking for a skilled Automotive Service Manager to oversee our service department. The successful candidate will be responsible for managing the daily functions of the automotive service area, ensuring a smooth workflow and outstanding customer satisfaction.
Key Responsibilities:
- Lead and supervise a team of automotive technicians and service advisors
- Organize and allocate work orders to technicians
- Evaluate service quality and confirm that repairs adhere to industry standards
- Address customer inquiries and resolve complaints professionally
- Develop and implement sales strategies to enhance revenue through service and product upselling
- Manage inventory and oversee parts procurement
- Ensure adherence to health and safety regulations
Qualifications:
- Demonstrated experience in an automotive service management position
- Strong customer service and communication skills
- Proven ability to inspire and lead a team effectively
Preferred Skills:
- Experience in promoting automotive services
- Knowledge of inventory management and parts procurement
If you possess a strong passion for the automotive sector and have the requisite experience, we encourage you to consider this opportunity as an Automotive Service Manager.
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