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Automotive Service Operations Manager
2 months ago
We are looking for a skilled Automotive Service Manager to oversee our service department's daily functions. The successful candidate will be responsible for ensuring smooth operations and delivering outstanding customer satisfaction.
Key Responsibilities:
- Lead and manage a team of automotive technicians and service advisors
- Organize and delegate work orders to technicians efficiently
- Assess service quality and ensure that repairs comply with industry standards
- Address customer inquiries and resolve complaints professionally
- Develop and implement sales strategies to enhance revenue through service and product upselling
- Manage inventory and oversee parts procurement
- Ensure adherence to health and safety regulations
Qualifications:
- Demonstrated experience in automotive service management
- Strong customer service and communication skills
- Proven ability to inspire and lead a team effectively
Preferred Skills:
- Background in upselling automotive services
- Knowledge of inventory management and parts ordering
If you possess a strong passion for the automotive sector and are a dynamic leader, we encourage you to consider this opportunity as an Automotive Service Manager.
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