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Automotive Service Operations Manager

2 months ago

Yorkshire and The Humber, United Kingdom Procure Recruitment Group Limited Full time
Position Overview

We are looking for a skilled Automotive Service Manager to oversee our service department's daily functions. The successful candidate will be responsible for ensuring a smooth workflow and delivering outstanding customer service.

Key Responsibilities:

  • Lead and manage a team of automotive technicians and service advisors
  • Organize and allocate work orders to technicians efficiently
  • Assess service quality and ensure that repairs comply with industry standards
  • Address customer inquiries and resolve complaints professionally
  • Develop and implement sales strategies to enhance revenue through service and product upselling
  • Manage inventory and oversee parts procurement
  • Ensure adherence to health and safety regulations

Qualifications:

  • Demonstrated experience in automotive service management
  • Strong customer service and communication skills
  • Proven ability to inspire and lead a team effectively

Preferred Skills:

  • Experience in upselling automotive services
  • Knowledge of inventory management and parts ordering

If you possess a passion for the automotive sector and have the requisite experience, we encourage you to consider this opportunity as an Automotive Service Manager.


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