Hotel Operations Manager

7 days ago


Warrington, Warrington, United Kingdom The Park Royal Hotel & Spa Full time

Are you passionate about delivering exceptional customer experiences and driving business growth in a fast-paced hospitality environment?

Do you thrive in a dynamic role where every day brings new challenges and opportunities?

The key benefits:

Competitive salary and benefits package
Opportunities for career advancement and professional development
Collaborative and supportive team environment
Access to ongoing training and education programs
Recognition and rewards for outstanding performance
Flexible work arrangements and work-life balance

What will I do?

As a Hotel Operations Manager at The Park Royal Hotel & Spa, you will be responsible for leading the hotel's food and beverage operations, ensuring exceptional guest experiences, and driving revenue growth. You will work closely with the Food and Beverage Manager to develop and implement strategies to maximize revenue, improve efficiency, and enhance the overall guest experience.

Key responsibilities:

Lead and manage a team of hospitality professionals to deliver exceptional guest experiences
Develop and implement strategies to drive revenue growth and improve efficiency
Collaborate with the Food and Beverage Manager to develop and implement menus, pricing, and promotions
Ensure compliance with health and safety regulations and company policies
Monitor and analyze financial performance and make recommendations for improvement

Requirements:

Previous experience in a hospitality management role, preferably in a hotel or restaurant environment
Proven track record of driving revenue growth and improving efficiency
Strong leadership and management skills, with the ability to motivate and develop a team
Excellent communication and interpersonal skills, with the ability to build strong relationships with guests, colleagues, and stakeholders
Knowledge of hospitality industry trends and best practices

What we offer:

The Park Royal Hotel & Spa is a 4-star hotel located in a convenient location, offering a range of amenities and services to guests. We are committed to providing exceptional customer experiences and driving business growth in a fast-paced hospitality environment. We offer a competitive salary and benefits package, opportunities for career advancement and professional development, and a collaborative and supportive team environment.

Our values:

We are proud to be a Disability Confident employer and are committed to diversity, inclusion, and equal opportunities for all. We believe in treating everyone with respect and dignity, and we are committed to creating a workplace culture that is inclusive and supportive.



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