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Housekeeping Operations Manager
2 months ago
Opportunity Overview
At the heart of our hospitality ethos is a commitment to excellence, and we take pride in crafting memorable experiences for our guests.
Maintaining a pristine and orderly environment is crucial in our establishments, as it ensures our guests enjoy a safe and welcoming atmosphere that leaves a lasting impression. As a pivotal member of our housekeeping leadership team, you will establish the standards for housekeeping excellence.
Your role is integral to the overall success of our hotel operations. You will lead, mentor, and motivate a dedicated team of housekeeping professionals, ensuring that all guest rooms, communal areas, conference facilities, lounges, and bars meet our high cleanliness standards.
This position focuses on nurturing your team to uphold exceptional service standards at the hotel. You will identify opportunities for improvement and provide immediate feedback, fostering a culture of enthusiasm and motivation within your team.
Employee Benefits
- Exclusive employee discounts on accommodation across our Best Western hotel portfolio.
- Shopping perks covering groceries, fashion, travel, utilities, leisure activities, and vacations.
- Eye care support
- Complimentary legal and financial advice
- Access to counseling services
- Hospital and death benefit plans
- Cycle-to-work program
- Wellness tips and fitness resources
- Healthy recipe suggestions
- Guidance on maintaining an active lifestyle
- Wellness podcasts and video content
- Breathing and relaxation exercises
- 24/7 support and advice hotline
- Team recognition and rewards
- Complimentary meals during shifts
- Free parking facilities
Ideal Candidate Profile
- A proven history of successfully managing a housekeeping department in a high-traffic hotel setting.
- A genuine passion for cleanliness and delivering outstanding service.
- Capability to generate and analyze reports to enhance departmental performance.
- Highly driven and proactive, exhibiting professionalism and positivity in all interactions.
- Strong problem-solving abilities and meticulous attention to detail.
- Experience in developing and implementing effective training programs to ensure consistent service quality.
About the Hotel
Warrington Fir Grove Hotel, part of the Sure Collection By Best Western, is ideally situated for those visiting the northwest of England. Our hotel features 52 well-appointed rooms and a stunning banqueting and wedding suite accommodating up to 250 guests, with the capability to host civil wedding ceremonies.
Conveniently located less than 20 miles from Manchester, Liverpool, and Chester, we are close to popular attractions such as Chester Zoo, Gulliver's World theme park, Tatton Park and Gardens, the Trafford Centre, Aintree Racecourse, and Ellesmere Port.
For business travelers, we are just 2 miles from Warrington Bank Quay train station, conveniently positioned near the M6 and M56 motorways, and only a short distance from Manchester Airport.
About Us
If you are seeking an exciting career in the hospitality sector, look no further than LGH Hotels Management. With a growing portfolio of 42 hotels across the UK, including renowned brands like Crowne Plaza, Holiday Inn, and Best Western, all in prime locations, we are the ideal choice for those pursuing a rewarding career in hospitality. Join our vibrant team and contribute to shaping the future of the UK hospitality landscape.
