Housekeeping Assistant

1 week ago

Warrington, Warrington, United Kingdom Belong Full time

As a key member of the Belong team, you will assist the Head Housekeeper/Front of House Manager in maintaining the highest standards of cleanliness, hygiene, and comfort for customers within all village facilities and households.

You will be responsible for delivering domestic services that uphold the core values of Belong and meet organisational requirements, ensuring the health, safety, and wellbeing of customers, team members, and visiting members of the community.

Key responsibilities include:

  • Responding to customer needs for domestic support to enable them to maintain their household accommodation.
  • Assisting the team in responding to requests for assistance with housekeeping tasks, including cleaning and laundry.
  • Working independently and as part of a team to ensure customer needs are met and team goals are achieved.

This is a part-time role requiring 18 hours of work per week, with a rate of pay of £12.00 per hour.

We welcome applications from eligible applicants who share our commitment to delivering exceptional customer care and upholding the values of Belong.

As part of our recruitment process, you will be required to complete an Enhanced DBS check.

Requirements:

  • Demonstrates qualities to deliver Belong vision and values.
  • Communicates clearly and has a professional manner.
  • Works independently and as part of team to ensure the customer's needs are met and team goals are achieved.
  • Prioritises tasks and completes to the required standard and in a timely manner.
  • Able to undertake moving & handling of loads, which may involve using specialist equipment.
  • Able to undertake housekeeping tasks including cleaning and laundry using relevant equipment.
  • Able to complete written work records.
  • Good customer care focus with a desire to serve others.
  • An awareness of Health and Safety requirements and how to follow product safety advice sheets and procedures.
  • Reliable and able to fulfil contracted hours and work patterns e.g. days, evenings, weekends.
  • Diploma/NVQ 2 in Cleaning & Building Interiors or equivalent (Essential or working/prepared to work towards).
  • Experience of previous commercial or domestic cleaning.

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