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Housekeeping Operations Manager
2 months ago
The Opportunity
At the heart of our business is a commitment to exceptional hospitality, and we take pride in creating memorable experiences for our guests.
Maintaining cleanliness and orderliness in our establishments is crucial, as it ensures our guests enjoy a pristine and secure environment, contributing to their overall satisfaction. As a pivotal member of our management team, you will elevate housekeeping standards and practices.
Your role will be instrumental in the success of our hotel. You will lead, mentor, and motivate a dedicated team of housekeeping staff, ensuring that all guest rooms, public spaces, conference areas, lounges, and bars meet the highest cleanliness standards.
This position focuses on nurturing your team to consistently deliver outstanding service. You will identify opportunities for improvement and provide immediate feedback, fostering a culture of enthusiasm and motivation within the team.
Benefits
- Exclusive employee discounts on accommodation across our hotel portfolio.
- Shopping discounts covering groceries, fashion, travel, utilities, and leisure activities.
- Eye care assistance
- Complimentary legal and financial advice
- Access to counseling services
- Hospital and death benefit plans
- Cycle-to-work initiative
- Wellbeing resources including fitness videos
- Healthy recipe suggestions
- Guidance on maintaining an active lifestyle
- Wellbeing podcasts and video content
- Breathing exercises for relaxation
- 24/7 support and advice hotline
- Team recognition and rewards
- Complimentary meals during shifts
- Free parking facilities
Ideal Candidate
- You will possess a proven history of successfully managing a housekeeping department in a bustling hotel setting.
- You will demonstrate a passion for cleanliness and a commitment to delivering exceptional service.
- Ability to generate and interpret reports to enhance departmental performance.
- Highly driven and proactive, exhibiting professionalism and positivity in all interactions.
- Strong problem-solving abilities and meticulous attention to detail.
- Capability to develop and implement effective training programs to uphold consistent service standards.
Hotel Overview
For those visiting the northwest of England, Warrington Fir Grove Hotel, part of the Sure Collection By Best Western, is conveniently located and easily accessible. The hotel features 52 well-appointed rooms and a stunning banqueting suite capable of accommodating up to 250 guests, with a license for civil wedding ceremonies.
Situated less than 20 miles from major cities such as Manchester, Liverpool, and Chester, our hotel is in proximity to popular attractions including Chester Zoo, Gulliver's World theme park, Tatton Park and Gardens, the Trafford Centre, Aintree Racecourse, and Ellesmere Port.
For business travelers, we are just 2 miles from Warrington Bank Quay train station, conveniently located near the M6 and M56 motorways, and only a short drive from Manchester Airport.
About Us
If you are seeking a rewarding career in the hospitality sector, look no further than LGH Hotels Management. With a growing portfolio of 42 hotels across the UK, including renowned brands such as Crowne Plaza, Holiday Inn, and Best Western, all situated in prime locations, we are the ideal choice for those aspiring to build a fulfilling career in hospitality. Join our vibrant team and contribute to shaping the future of the UK hospitality landscape.
