Internal Sales Representative

7 days ago


The Royal Town of Sutton Coldfield, United Kingdom People Solutions Group Limited Full time

Job Summary

People Solutions Group Limited is seeking an experienced Internal Sales Representative to join our team based in Sutton Coldfield. As an Internal Sales Representative, you will be responsible for developing and maintaining customer relationships, generating sales and profits from assigned customer base, and providing best-in-class customer service.

Key Responsibilities

  • Develop and maintain a customer base in assigned territory
  • Complete and maintain all customer records
  • Cold call new accounts and reactivate dormant accounts
  • Make changes or updates to account information in StelPlan
  • Execute monthly territory reviews
  • Provide timely response to customer requests for status of their orders
  • Provide prompt quote response to customers
  • Return phone calls/messages timely
  • Provide technical data to customers upon request
  • Provide a timely response to requests for missing paperwork, TR's/BOL/Invoices etc.
  • Interface with customers in assigned territories, including generating sales and profits from assigned customer base
  • Maintain contact with all customers in territory via phone, email, visit etc
  • Visit customers in assigned territories via scheduled meetings, aligned with Sales Manager
  • Generate profitable revenue through order closing/order taking
  • Make best effort basis to resolve customer-related problems, issues, and challenges
  • Process customer orders
  • Enter orders into StelPlan system
  • Execute Buy Req, Process Req or Transfer Req, where appropriate
  • Process and acknowledge customer P.O. Acknowledgement
  • Update quotation log and all other correspondence relative to customer RFQ's/orders and quotations

Requirements

  • Customer-facing experience
  • Aerospace industry knowledge
  • Aerospace industry and special metals knowledge/experience
  • Very good understanding of Microsoft Office, Outlook, and particularly Excel is vital
  • Excellent analytical and organizational skills
  • Strong mathematical and IT skills

Desirable Experience

  • Experience using Estel (ERP System)
  • Experience using CRM Systems (Microsoft CRM)

Training

  • Training provided


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