Internal Sales Representative

1 week ago


The Royal Town of Sutton Coldfield, United Kingdom People Solutions Group Limited Full time

Job Summary

We are seeking an experienced Internal Sales Representative to join our client based in the UK. This is a permanent role offering a salary of up to £30,000 per annum.

About the Role

The successful candidate will be responsible for developing, tracking, and maintaining a customer base in assigned territories. This will involve cold calling new accounts, reactivating dormant accounts, and making changes or updates to account information in our CRM system.

Key Responsibilities

  • Develop and maintain a customer base in assigned territories
  • Cold call new accounts and reactivating dormant accounts
  • Update account information in our CRM system
  • Provide best-in-class customer service in accordance with our objectives
  • Provide timely responses to customer requests for status of their orders
  • Provide prompt quote responses to customers
  • Return phone calls/messages in a timely manner
  • Provide technical data to customers upon request
  • Interface with customers in assigned territories to generate sales and profits
  • Maintain contact with all customers in territory via phone, email, visit, etc.
  • Visit customers in assigned territories via scheduled meetings, aligned with our Sales Manager
  • Generate profitable revenue through order closing/order taking
  • Make best effort to resolve customer-related problems, issues, and challenges
  • Process customer orders
  • Enter orders into our CRM system
  • Execute Buy Req, Process Req, or Transfer Req, where appropriate
  • Process and acknowledge customer P.O. Acknowledgement
  • Update quotation log and all other correspondence relative to customer RFQs/orders and quotations

Requirements

  • Customer-facing experience
  • Aerospace industry knowledge
  • Aerospace industry and special metals knowledge/experience
  • Very good understanding of Microsoft Office, Outlook, and particularly Excel is vital
  • Excellent analytical and organizational skills
  • Strong mathematical and IT skills

Desirable Experience

  • Experience using Estel (ERP System)
  • Experience using CRM Systems (Microsoft CRM)

Training

  • Training provided


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