Internal Sales Representative
1 week ago
Job Summary
We are seeking an experienced Internal Sales Representative to join our client based in the UK. This is a permanent role offering a salary of up to £30,000 per annum.
About the Role
The successful candidate will be responsible for developing, tracking, and maintaining a customer base in assigned territories. This will involve cold calling new accounts, reactivating dormant accounts, and making changes or updates to account information in our CRM system.
Key Responsibilities
- Develop and maintain a customer base in assigned territories
- Cold call new accounts and reactivating dormant accounts
- Update account information in our CRM system
- Provide best-in-class customer service in accordance with our objectives
- Provide timely responses to customer requests for status of their orders
- Provide prompt quote responses to customers
- Return phone calls/messages in a timely manner
- Provide technical data to customers upon request
- Interface with customers in assigned territories to generate sales and profits
- Maintain contact with all customers in territory via phone, email, visit, etc.
- Visit customers in assigned territories via scheduled meetings, aligned with our Sales Manager
- Generate profitable revenue through order closing/order taking
- Make best effort to resolve customer-related problems, issues, and challenges
- Process customer orders
- Enter orders into our CRM system
- Execute Buy Req, Process Req, or Transfer Req, where appropriate
- Process and acknowledge customer P.O. Acknowledgement
- Update quotation log and all other correspondence relative to customer RFQs/orders and quotations
Requirements
- Customer-facing experience
- Aerospace industry knowledge
- Aerospace industry and special metals knowledge/experience
- Very good understanding of Microsoft Office, Outlook, and particularly Excel is vital
- Excellent analytical and organizational skills
- Strong mathematical and IT skills
Desirable Experience
- Experience using Estel (ERP System)
- Experience using CRM Systems (Microsoft CRM)
Training
- Training provided
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