Social Services Team Leader

3 weeks ago

Winchester, Hampshire, United Kingdom Commonwealth of Virginia Full time

Hiring Range: $75,619.00 to Commensurate with experience

Employment Type: Full Time
Position Overview This role is responsible for overseeing front-line Child Protective Services personnel who deliver essential services aimed at enhancing the social, health, economic, behavioral, and emotional well-being of individuals and families supported by the Local Departments of Social Services. The supervisor will guide, train, mentor, and develop staff while ensuring effective case management services.

Responsibilities include supervising social workers and support staff; establishing and enforcing performance objectives for quality and productivity; assessing social service initiatives and budgets; implementing sound human resource practices in staff management; fostering positive working relationships; recommending policy adjustments based on program evaluations; managing complex or sensitive cases; articulating the program's mission to external agencies and the community; and engaging in community planning and resource development.

The role requires ensuring program effectiveness and adherence to relevant state, federal, and agency regulations, evaluating child welfare initiatives, cultivating collaborative relationships with internal and external agency personnel, providing guidance and oversight to social workers, and participating as a key member of the management team.

Minimum Qualifications A Bachelor's degree in a Human Services discipline or a Bachelor's degree in any field coupled with a minimum of two years of relevant experience in a Human Services context (as per Section 22VAC of the Administrative Code of Virginia).

Extensive knowledge of effective supervisory principles and practices; familiarity with policies, procedures, and regulations governing various direct service programs; understanding of literature in human services; principles of casework supervision; customer service standards including needs assessment and service quality evaluation; and social, economic, health, and employment challenges faced by individuals and communities.


Significant experience in Child Protective Services or related programs and completion of mandatory training programs.

Proficiency in using personal computers and relevant software, as well as operating a motor vehicle.

Proven ability to plan and manage work activities, assist others in their planning, develop programs and procedures, make informed decisions in challenging situations, communicate effectively both verbally and in writing, apply treatment and intervention strategies, interpret laws and regulations pertaining to human services, ensure compliance, and recommend necessary changes; supervise staff working with clients; analyze situations to make sound judgments within the framework of existing laws and policies; and train, evaluate, lead, and develop subordinate personnel.

Experience collaborating with community partners such as law enforcement, educational institutions, community service boards, private service providers, and local government entities.

Preferred Qualifications Experience in a supervisory or leadership capacity.

A combination of training and experience that provides the requisite knowledge, skills, and abilities.

Possession of a BSW or MSW degree, along with a Commonwealth of Virginia Social Worker license.

An MSW degree is highly preferred.

Knowledge of Child Protective Services policies and procedures.

Familiarity with public assistance and social service programs.

Special Requirements Candidates may undergo a Criminal History Background check, Central Registry search, DMV/driving record verification, and fingerprinting.



The investigation may include:

fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment), and other checks as requested by the hiring authority.


All employment offers are contingent upon satisfactory results from the required checks and screenings.

May be required to respond for shelter duty during community emergencies. Application Instructions
Special Instructions to Applicants Applications for this position must be submitted electronically through the designated website. Mailed, e-mailed, faxed, or hand-delivered applications will not be accepted. Electronic applications will be accepted until the position is filled. This website will provide a confirmation receipt when the application is submitted for consideration. Consideration for an interview is based solely on the information within the application/resume. Please refer to your account for the status of your application and this position.

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