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Customer Service Representative

2 months ago

East Anglia, United Kingdom Park Street People Full time

Job Opportunity

An internationally renowned company, Park Street People, is seeking a Customer Service Representative with German, Polish, or Dutch language skills to join their team on a full-time, permanent basis.

About the Role

The successful candidate will be responsible for providing a high level of customer service at all times, ensuring sales opportunities are maximised through various communication channels.

Key Responsibilities

  • Deliver exceptional customer service to ensure customer satisfaction and loyalty.
  • Assist with customer enquiries and resolve any issues with a friendly and positive approach.
  • Develop good relationships with a diverse and dynamic team to ensure the highest level of customer satisfaction.
  • Coordinate with logistics teams to oversee and track shipments.
  • Maintain accurate records and ensure that all customer interactions are well-documented.

Requirements

The ideal candidate will have a proven track record of success working within a customer service role, possessing excellent communication skills and being an excellent team player.

What We Offer

In return, the company is offering a competitive salary and a range of company benefits.