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High Intensity User Service Lead

2 months ago

Northwood, Greater London, United Kingdom CREATIVE SUPPORT Full time

About the Role:

Creative Support is seeking an experienced and enthusiastic individual to join our team as a High Intensity User Service Lead in Knowsley. As a key member of our service, you will play a vital role in providing an alternative access point for individuals requiring out-of-hours support.

Key Responsibilities:

  • Develop and implement effective strategies to reduce crisis occurrences through early intervention techniques and adequate support provisions.
  • Work collaboratively with regional offices, team members, and stakeholders to build robust professional relationships.
  • Travel across the Knowsley region to provide support and services.
  • Utilize your knowledge of local and national Health and Social Care policy to inform your work.
  • Provide excellent communication and interpersonal skills to ensure effective collaboration and support.

Requirements:

  • Experience in a health and social care background or training background.
  • High level of IT and literacy skills.
  • Awareness of local and national Health and Social Care policy.
  • Ability to work flexibly and travel across the Knowsley region.

What We Offer:

  • Training and development opportunities.
  • Contracted hours (full-time).
  • Free life assurance.
  • A range of employee discounts.
  • Free welfare/counselling service for employees and their household members.
  • Company sick pay.
  • Positive, experienced, and supportive managers.

About Creative Support:

Creative Support is a passionate, inclusive, and anti-racist organization. We are a Stonewall Diversity Champion, Disability Confident Employer, and have recently received Investors in People Gold award. We are committed to providing a supportive and inclusive work environment for all our employees.