Rota Coordinator and Education Team Lead

2 weeks ago

Northwood, Greater London, United Kingdom East and North Hertfordshire NHS Trust Full time
Job Overview

We are seeking a highly skilled Rota Coordinator and Education Team Lead to join our team at East and North Hertfordshire NHS Trust. The successful candidate will be responsible for coordinating the administration of medical staffing rotas within the Cancer Services department, using Medical Health Roaster compliant rotas.

The role will involve working closely with the clinical and operational teams to ensure that all areas of the service are covered, including sourcing locums to cover gaps within the rota. The Rota Coordinator and Education Team Lead will be supported by having a direct link with the consultants and senior registrars who have responsibility for the rotas.

Main Duties of the Job

  • Coordinate the sickness, annual leave, study leave, and special leave for all medical staff, identifying and escalating risks with input and support from the consultants, senior registrars, and the leadership team.
  • Act as team lead for the education admin team.
  • Provide assistance and advice to new and existing users of the system.
  • Deal with swaps, shift time changes, and any other roster changes, recording them on Medirota accurately, on time, and in advance where possible. Authorization may be required for any changes to a fully approved roster.
  • Work closely with other medical workforce coordinators in the department, providing cover where necessary, and mutual support at peak periods such as August changeover.

Working for Our Organisation

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide, and our 6,000 or so dedicated staff ensure our patients receive the best care. Our ability to be flexible and innovative in the way we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

  • The Lister Hospital, Stevenage
  • New Queen Elizabeth II (New QEII), Welwyn Garden City
  • Hertford County, Hertford
  • Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation, and our staff and patients are at the heart of delivering this ambitious agenda.

Detailed Job Description and Main Responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person Specification

Qualifications, Training, and Experience

Essential Criteria

  • Degree or equivalent knowledge. At least educated to 'A' level standard and above.
  • Proven literacy and numeracy skills.
  • Experience of working with a range of people with different roles and levels of knowledge.
  • Highly competent with computer systems, especially with Microsoft products, i.e., Excel and Database.
  • Staff management, including management of sickness, absence, and performance.
  • Experience of working within the NHS, ideally working with medical and clinical staff.
  • Ability to communicate in a variety of settings with staff across all levels.
  • Self-motivated.
  • Flexibility and team participation.
  • Understanding of quality and change in a hospital setting.
  • Knowledge of working on staffing-related systems, particularly e-Rostering.
  • Knowledge of administrative procedures of a support or customer services team.
  • Understanding of, and commitment to, equality, diversity, and inclusion.
  • Self-motivated and able to work autonomously when no line manager is present.
  • Role model our Trust values every day.

Desirable Criteria

  • Experience of developing processes and procedures.
  • Experience with Medical Workforce.
  • Knowledge of medical staffing processes.
  • Knowledge and good understanding of different administrative and HR processes.

We want our staff to believe in, demonstrate, and live our values in everything we do.

We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate, and grow together.

We create a safe environment where we are curious of the lived experience of others, seek out best practice, and are open to listening and hearing new ideas.

We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.

We are committed to equality, diversity, and inclusion for all job applicants, staff, patients, and the wider community. We want to create a workforce that represents the communities we serve. We are on a journey to become a more inclusive organisation and welcome applications from everyone regardless of their background.

We understand the importance of balancing work and home life. We are committed to supporting flexible working for our staff wherever possible and all our employees are given the opportunity to discuss potential for flexible working.

We are proud to be a Disability Confident employer and achieved our status in 2019.

We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us by emailing [insert email address].

We are also proud to support our UK armed forces by supporting Reservists, Cadet Instructors, Veterans, and military spouses/partners into employment and offering supportive policies that value their contribution to the community and to our Trust.

We are committed to being a carer-friendly environment, addressing the complex needs of families with caring responsibilities. In partnership with Carers in Hertfordshire, all our working carers have access to support from recruitment. We are also a member of Carers UK, providing resources to make balancing work and caring easier. Our approach is inclusive, recognizing diverse challenges and creating a supportive environment where carers feel valued.

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