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EMEA Accounts Receivable Specialist
3 months ago
John Guest
At John Guest, we are dedicated to excellence in our industry. Our innovative solutions cater to various sectors, enhancing the efficiency and reliability of our customers' operations. With a strong global presence, we are committed to sustainable practices and making a positive impact in the communities we serve.
Company Culture
We pride ourselves on fostering a collaborative environment where every employee can contribute meaningfully. Our values emphasize Safety, Passion, Integrity, Reliability, and Innovation, guiding our collective efforts. We encourage our team members to think creatively and challenge conventional approaches, ensuring that we remain at the forefront of our industry.
Key Responsibilities
- Manage the posting and allocation of customer payments.
- Compile and distribute statements, invoices, and proof of deliveries.
- Engage with EMEA customers via email and phone in a professional manner.
- Review and update customer master data, coordinating with internal teams as necessary.
- Utilize credit agency reports to assess and recommend appropriate credit limits for customer accounts.
- Oversee the setup of direct debit collections.
- Ensure accurate and timely filing of departmental documentation.
- Resolve queries efficiently and escalate issues to relevant teams or management as needed.
- Manage customer credit holds effectively.
- Collaborate with internal departments including Warehouse, Customer Services, and Commercial teams.
- Handle order management tasks, including the release of orders.
- Maintain confidentiality of sensitive financial information.
- Oversee EMEA intercompany accounts.
- Conduct dunning runs and manage e-invoicing processes.
- Perform credit checks and risk assessments on prospective clients.
- Actively participate in initiatives aimed at enhancing the efficiency of the Accounts Payable team.
- Work closely with the Finance team on customer account due diligence, terms, reconciliations, and payment recovery.
- Assist with ad-hoc tasks as required.
Knowledge, Skills & Expertise
- Proficient in SAP (AP), MS Office, and SAP Concur.
- Resilient with the ability to meet tight deadlines and manage multiple stakeholders.
- Exceptional written and verbal communication skills.
- Strong attention to detail and organizational skills.
- Excellent interpersonal and collaboration abilities.
- Proactive, flexible, and results-oriented mindset.
- Advanced Excel skills and strong numerical aptitude.
- Ability to manage large volumes of data effectively.
Required Qualifications
- Minimum of 3 years of experience in Credit Control preferred.
- Fluency in Spanish is essential; proficiency in French is a plus.
What We Offer
- Competitive salary package.
- 25 days of annual leave.
- Flexible holiday buy/sell scheme.
- Recognition and reward initiatives.
- Opportunities for internal and external learning and development.
- Employee Assistance Programme.
- Cycle to Work & Tech Scheme.
John Guest is proud to be an equal opportunity employer, celebrating diversity and fostering an inclusive environment for all employees. We ensure that all qualified applicants receive consideration for employment without regard to any characteristic protected by law. Your information will be handled confidentially in accordance with applicable data protection regulations.
