Sales Performance Enhancement Coordinator

2 weeks ago


Manchester, United Kingdom Radisson Hotel Group Full time

Are you a sales-driven professional passionate about delivering exceptional service? We're looking for a talented individual to join our Cluster Meeting & Events Team at the Radisson Hotel Group.

As a Meeting & Events Coordinator, you will be responsible for creating memorable experiences from enquiry to delivery. Your key responsibilities will include:

  • Ensuring all enquiries are answered to the highest standards within the agreed time frame, delivering exceptional client and guest experiences.
  • Completing the enquiry process through to signed contract stage, utilizing RHG tools to maximize conversion and sales opportunities.
  • Participating in the conversion of inbound and outbound enquiries across all platforms, contributing to a sales-hungry culture within the team.
  • Collaborating with colleagues to maximize client and guest satisfaction, delivering a positive and responsive approach to enquiries and problem resolution.
  • Developing and building your skills, knowledge, and experience within the meetings & events department, aligning with the company's culture of growth, development, and performance.

Requirements for the Meeting & Events Coordinator role include:

  • Proven experience in meeting and events.
  • Ability to adapt to changing service environments.
  • Strong relationships with existing clients and accounts.
  • Creativity to produce a proactive sales culture environment.
  • Proactive approach with a hands-on attitude.
  • Passion for the hospitality industry.
  • Ability to manage work, ensuring tasks are delivered.


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