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Student Services Manager
2 months ago
Job Summary:
We are seeking an experienced Academic Support Specialist to join our team at Navitas. As a key member of our academic services team, you will be responsible for providing exceptional support to students throughout their academic journey.
Key Responsibilities:
- Oversee the entire student lifecycle, from orientation and enrolment to welfare and visa support.
- Collaborate with cross-functional teams to enhance the student experience and ensure a supportive environment for academic success.
- Lead a team of passionate professionals and implement service and support plans that drive student success.
- Develop and maintain strong relationships with students, staff, and external partners to promote a culture of excellence and inclusivity.
Requirements:
- University-level qualifications or at least two years' experience in a relevant industry.
- Proven track record of providing exceptional customer service in an educational setting.
- Excellent communication and interpersonal skills, with the ability to engage with staff and students from diverse backgrounds.
- Strong data analysis and management skills, with the ability to interpret and present data to inform decision-making.
- A proactive attitude, with a demonstrated ability to work collaboratively as part of a team.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- A supportive and inclusive work environment.
- Access to services and initiatives aimed at enhancing overall wellbeing.
About Us:
Navitas is a global education provider dedicated to bettering the lives of students through innovative educational solutions. We are committed to creating dynamic learning environments that inspire and empower students to achieve their academic goals.
