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Production Support Specialist
2 months ago
Role Overview:
We are seeking a dedicated Application Support Engineer to join our team, focusing on production support in a dynamic environment.
Location: Chester, UK (Hybrid model with in-office presence required)
Key Responsibilities:
- Provide production support for applications, ensuring seamless operations and quick resolution of issues.
- Utilize your expertise in ITIL practices, release management, and technical implementations.
- Collaborate effectively with technical teams to establish credibility and navigate complex challenges.
Qualifications:
- Minimum of 5 years of experience in IT support, specifically in production environments.
- Strong communication skills, both written and verbal, in English.
- Proficient in technologies such as Java/J2EE, JDBC, EJB, and web services (SOAP/REST).
- Familiarity with middleware solutions, including Message Broker and IBM Websphere MQ.
- Solid understanding of operating systems, particularly Unix and Windows, with scripting capabilities.
- Experience with database management systems, including Oracle and DB2, to assist in incident resolution.
About Collabera Digital:
As a leader in Digital Solutions, Collabera Digital specializes in delivering innovative software engineering services to top-tier organizations worldwide. With over three decades of experience, we have built a robust workforce and continue to support critical IT initiatives across numerous client sites.
Opportunities with Us:
- Engage in diverse and challenging projects across various domains, including AI, Cloud, and Cyber Security.
- Benefit from a high likelihood of project extensions or redeployment within our extensive client network.
- Access continuous learning opportunities through our dedicated training programs.
