Service Technician for Entrance Solutions
3 weeks ago
Field Service Technician
Location: Field Based in the Reading/Oxford and Newbury Area.
Salary: Competitive Salary Package + Benefits
Contract: 40 hours per week, permanent.
What We Offer:
- A welcoming and diverse workplace
- 23 days of annual leave plus 8 public holidays
- Your birthday off
- Life insurance at four times your basic salary
- Generous company pension contributions
- Access to a Healthcare or Cash Plan scheme
- Opportunities for internal training and career advancement
- Attractive salary package
About Boon Edam:
Boon Edam is recognized globally as a leader in high-end commercial entrance solutions.
With manufacturing facilities in the Netherlands, the USA, and China, we provide exceptional support to our customers through a network of international sales offices.
Role Overview:
As a Field Service Technician, you will play a crucial role in the proactive service, maintenance, installation, and commissioning of our customers' equipment, including revolving doors and security turnstiles. Your focus will be on maintaining the highest standards while safeguarding the interests of the company.
Key Responsibilities:
- Conduct maintenance and service visits to various sites with Boon Edam products, both scheduled and on-call
- Evaluate and determine necessary work to be completed efficiently
- Build and maintain strong relationships with customers while promoting Boon Edam's products and services
- Exhibit excellent communication skills and effective time management
- Demonstrate technical aptitude and a commitment to health and safety regulations
- Complete and submit necessary paperwork in a timely manner
This role is remote, with the expectation to operate from your designated regional base. You may also be required to work from different regional bases as directed by the Regional Service Manager. Flexibility in working hours is essential, as occasional overnight stays and weekend callouts may be necessary.
Required Skills:
- Understanding of health and safety practices
- Experience as an automatic door engineer or in a similar capacity is advantageous but not mandatory
- Technical competence and a background in engineering are beneficial
- CSCS card holder is desirable but not essential
- EN 16005 accreditation is a plus but not required
- Ability to work independently and collaboratively
- Highly organized with strong time management skills
- Excellent communication skills for customer interaction
- Proficient in Microsoft Office applications
- Electro/Mechanical qualifications are advantageous but not essential
- GCSE Maths and English, Grade C or higher
Boon Edam Ltd. is an equal-opportunity employer. All applicants will be considered for employment without regard to age, race, religion or belief, sex, sexual orientation, gender identity, or disability status.
If you see yourself in this role, we encourage you to apply.
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