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Administrative Support Assistant

3 months ago

Penarth, Vale of Glamorgan, United Kingdom Cardiff and Vale University Health Board Full time

Job Overview

Administrative Support Assistant - MHSOP

This role involves managing various administrative responsibilities and clerical tasks as assigned by the Ward Manager or Senior Clerical Staff for Inpatient Wards and Day Hospital Units.

Key Collaborations:

You will interact with: Medical Records personnel, Outpatient departments, Directorate Management Teams, Clinical and Medical Ward Staff, as well as other departments within the organization, additional hospitals, and relevant external health agencies.

Primary Responsibilities

An exciting opportunity exists for an Administrative Support Assistant to become part of the MHSOP administration team.

We seek an individual who is enthusiastic, organized, self-driven, and thrives in a dynamic environment. The role of Administrative Support Assistant requires proficient computer skills; however, training on specific systems (such as PARIS) will be provided. Candidates should possess strong communication abilities and enjoy engaging with new individuals, along with the capacity to prioritize their workload effectively in a multidisciplinary setting. Proficiency in Welsh is advantageous for this position; applications are welcome from both Welsh and/or English speakers.

About Cardiff and Vale University Health Board

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff and offering more than 100 specialized services. Operating across six hospital sites, we provide a diverse array of career opportunities. We serve over 500,000 residents in Cardiff and the Vale, focusing on the health and care needs of our local community while collaborating with partners to enhance regional services. Our commitment is to improve health outcomes for all, delivering exceptional care and support.

Our mission is 'Living Well, Caring Well, Working Together', and our vision is to ensure that every individual has an equal opportunity to lead a healthy life. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, allows us to work collaboratively with the public and our workforce to ensure the sustainability of our health board for the future.

Job Responsibilities

A comprehensive Job Description and Person Specification can be found in the supporting documents or by accessing the application portal.

Qualifications

Essential:

  • Proficient in computer and information technology
  • Good educational background - GCSE or equivalent

Desirable:

  • ECDL certification
  • NVQ Level 3 in Business Administration

Experience

Essential:

  • Familiarity with Microsoft Office applications
  • Previous experience in a clerical or administrative role

Desirable:

  • Experience within the NHS
  • Background in working with individuals facing mental health challenges

Skills

Essential:

  • Strong communication skills
  • Professional telephone etiquette
  • Excellent organizational abilities
  • Capability to manage and prioritize tasks effectively

Desirable:

  • Experience with the PARIS system

Special Knowledge

Essential:

  • Awareness of confidentiality protocols

Desirable:

  • Fulfillment of all desirable criteria as outlined in the attached job description/person specification

Personal Attributes

Essential:

  • Punctuality
  • Reliability
  • Strong time management skills

Desirable:

  • Fulfillment of all desirable criteria as outlined in the attached job description/person specification