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Service Administrator Mercedes Benz Truck and Van
2 months ago
Location: Mercedes-Benz Truck & Van Southampton
Job Category: Aftersales
Job Type: Full-time
Salary: Competitive
Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well as a purchase discount scheme
Bonus Schemes: Customer satisfaction and team performance bonus schemes
About the RoleWe are seeking a highly organized and detail-oriented Service Administrator to join our team at Mercedes-Benz Truck & Van Southampton. As a Service Administrator, you will play a crucial role in ensuring the smooth operation of our service department, providing exceptional customer service, and supporting our team members.
Key Responsibilities:
- Ensure the accurate and timely completion of all department administration
- Contribute to a department marketing strategy to promote all products and services
- Plan ahead and manage time carefully to ensure all tasks are achieved
- Greet customers and visitors promptly, courteously, and professionally
- Develop and maintain professional working relationships with all customers, dealership colleagues, suppliers, and external representatives
- Remain professional, calm, and positive at all times
- Assess own performance and effectiveness and undertake personal development activities
We are looking for a candidate with a background in administration, preferably within a dealership environment. A level equivalent in Business Studies would be advantageous. Strong Microsoft Office skills are essential, and a keen eye for detail is required.
What We Offer:
As a member of our team, you will have the opportunity to work with a leading car dealer group, representing 23 of the world's most popular and celebrated car, van, truck, and motorbike manufacturers. You will be part of a dynamic and supportive team, with opportunities for personal and professional growth.
How to Apply:
If you are a motivated and organized individual with a passion for delivering exceptional customer service, please apply online. Our recruitment specialists will be in touch to discuss this opportunity further.
