Service Advisor

4 weeks ago


Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time
Job Title: Service Advisor

We are seeking a highly motivated and customer-focused Service Advisor to join our team at Mercedes-Benz of Blackburn. As a Service Advisor, you will play a vital role in ensuring our customers receive exceptional service and support throughout their vehicle ownership journey.

Key Responsibilities:
  • Establish and manage customer relationships, providing a positive and proactive experience
  • Support customers with their vehicle needs, including booking and scheduling appointments
  • Act as an advocate for the business and the customer, providing expert advice and guidance
  • Complete administrative tasks related to customer interactions, including accurate and sympathetic communication
  • Proactively support customers with future requirements, driving retention and loyalty
Requirements:
  • Previous customer service experience is essential
  • Passion for delivering exceptional customer experiences
  • Strong attention to detail and organizational skills
  • Ability to work effectively in a team environment
  • Technical savvy, with experience using CRM systems preferred
About Us:

Marshall Motor Group is one of the UK's largest car dealer groups, representing 24 of the world's most popular and celebrated car, van, truck, and motorbike manufacturers. We are passionate about our people and our customers, and we offer a range of benefits and opportunities for career growth and development.


  • Service Advisor

    3 weeks ago


    Cambridge, Cambridgeshire, United Kingdom Perfect Placement Full time

    Service Advisor Job DescriptionWe are seeking a highly skilled Service Advisor to join our team at a reputable Automotive Volume Car Dealership in the Cambridge area. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience when visiting our service...

  • Service Advisor

    1 month ago


    Cambridge, Cambridgeshire, United Kingdom Octane Recruitment Full time

    Service Advisor Opportunity in CambridgeWe are seeking a skilled Service Advisor to join our client's showroom near Cambridge. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.Key Responsibilities:Provide excellent customer service and supportAssist customers with their vehicle maintenance...

  • Service Advisor

    1 month ago


    Cambridge, Cambridgeshire, United Kingdom Octane Recruitment Full time

    Service Advisor Opportunity in CambridgeWe are seeking a skilled Service Advisor to join our client's showroom near Cambridge. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.Key Responsibilities:Provide excellent customer service and supportAssist customers with their vehicle maintenance...

  • Service Advisor

    4 weeks ago


    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Marshall Motor Group. As a Service Advisor, you will play a vital role in ensuring our customers receive exceptional service and support throughout their vehicle ownership journey.Key ResponsibilitiesEstablish and manage customer relationships, providing a...

  • Service Advisor

    4 weeks ago


    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Marshall Motor Group. As a Service Advisor, you will play a vital role in delivering exceptional customer service and ensuring that our customers have a positive experience with our dealership.Key ResponsibilitiesEstablish and manage customer relationships,...

  • Service Advisor

    4 weeks ago


    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Marshall Motor Group. As a Service Advisor, you will play a vital role in delivering exceptional customer service and ensuring that our customers have a positive experience with our dealership.Key ResponsibilitiesEstablish and manage customer relationships,...

  • Service Advisor

    4 weeks ago


    Cambridge, Cambridgeshire, United Kingdom EMG Motor Group Full time

    Service Advisor Job DescriptionWe are seeking a highly skilled and experienced Service Advisor to join our dynamic team at EMG Cambridge. As a Service Advisor, you will play a critical role in delivering exceptional service experiences to our customers.Key Responsibilities:Manage tasks independently while maintaining a customer-centric approach to ensure all...

  • Service Advisor

    4 weeks ago


    Cambridge, Cambridgeshire, United Kingdom EMG Motor Group Full time

    Service Advisor Job DescriptionWe are seeking a highly skilled and experienced Service Advisor to join our dynamic team at EMG Cambridge. As a Service Advisor, you will play a critical role in delivering exceptional service experiences to our customers.Key Responsibilities:Manage tasks independently while maintaining a customer-centric approach to ensure all...

  • Service Advisor

    3 weeks ago


    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a highly skilled Service Advisor to join our team at Marshall Motor Group. As a Service Advisor, you will play a vital role in providing exceptional customer service and ensuring that our customers have a positive experience with our dealership.Key ResponsibilitiesEstablish and manage customer relationships to ensure a positive...

  • Service Advisor

    3 weeks ago


    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a skilled Service Advisor to join our team at Marshall Motor Group. As a Service Advisor, you will play a vital role in the dealership, being the point of contact between the customers and our workshop.Key ResponsibilitiesEstablish and manage the customer relationship ahead of their booking, greeting them on arrivalSupport the...

  • Service Advisor

    4 weeks ago


    Cambridge, Cambridgeshire, United Kingdom EMG Motor Group Full time

    Service Advisor Job DescriptionEMG Cambridge is seeking an experienced and highly professional Service Advisor to join our dynamic team. As a Service Advisor, you will play a critical role in maintaining our commitment to delivering exceptional service experiences to our customers.Key Responsibilities:Manage tasks independently while maintaining a...

  • Service Advisor

    4 weeks ago


    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Marshall Motor Group. As a Service Advisor, you will play a vital role in delivering exceptional customer service and ensuring that our customers have a positive experience with our dealership.Key ResponsibilitiesEstablish and manage customer relationships,...

  • Service Advisor

    4 weeks ago


    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Marshall Motor Group. As a Service Advisor, you will play a vital role in delivering exceptional customer service and ensuring that our customers have a positive experience with our dealership.Key ResponsibilitiesEstablish and manage customer relationships,...

  • Service Advisor

    3 weeks ago


    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a skilled Service Advisor to join our team at Marshall Motor Group. As a Service Advisor, you will play a vital role in ensuring our customers receive exceptional service and support throughout their vehicle ownership journey.Key ResponsibilitiesEstablish and manage customer relationships, providing a positive and proactive...

  • Service Advisor

    3 weeks ago


    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a skilled Service Advisor to join our team at Marshall Motor Group. As a Service Advisor, you will play a vital role in ensuring our customers receive exceptional service and support throughout their vehicle's lifecycle.Key ResponsibilitiesEstablish and manage customer relationships, providing proactive support and guidance...

  • Service Advisor

    3 weeks ago


    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a skilled Service Advisor to join our team at Marshall Motor Group. As a Service Advisor, you will play a vital role in ensuring our customers receive exceptional service and support throughout their vehicle ownership journey.Key ResponsibilitiesEstablish and manage customer relationships, providing a positive and proactive...


  • Cambridge, Cambridgeshire, United Kingdom Octane Recruitment Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our client's showroom near Cambridge. This is an exciting opportunity to work in a state-of-the-art service centre with a great team and company that offers fantastic training and development opportunities.Key Responsibilities:Provide exceptional customer service and ensure a...

  • Service Advisor

    3 weeks ago


    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a skilled Service Advisor to join our team at Marshall Motor Group. As a Service Advisor, you will play a vital role in the dealership, acting as the point of contact between customers and our workshop.Key ResponsibilitiesEstablish and manage customer relationships, greeting them on arrival and supporting their experience...

  • Service Advisor

    3 weeks ago


    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a skilled Service Advisor to join our team at Marshall Motor Group. As a Service Advisor, you will play a vital role in the dealership, acting as the point of contact between customers and our workshop.Key ResponsibilitiesEstablish and manage customer relationships, greeting them on arrival and supporting their experience...

  • Service Advisor

    3 weeks ago


    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Marshall Motor Group. As a Service Advisor, you will play a vital role in ensuring our customers receive exceptional service and support throughout their vehicle's service journey.Key ResponsibilitiesEstablish and manage customer relationships, providing a...