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Customer Service Representative
2 months ago
Job Summary:
SF Recruitment is seeking a highly skilled Customer Service Advisor to join our client's team in a 6 Month Fixed-Term Contract role.
Key Responsibilities:
- Process sales orders and respond to customer inquiries in a timely and professional manner.
- Update customers on order status and resolve issues efficiently and effectively.
- Provide product and service information to assist customers in making informed decisions.
- Maintain accurate and detailed records of customer interactions and transactions.
- Collaborate with team members and other departments to resolve complex issues.
Requirements:
- Experience in customer service is essential.
- Ability to use initiative when communicating with customers.
- Happy to be office-based Monday-Friday.
- Able to commute to the designated location.
What We Offer:
A competitive salary of £27,000 per annum (£13.22ph) and a collaborative work environment.