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Customer Retention Specialist

2 months ago


Glasgow, Glasgow City, United Kingdom Search Full time

About the Role:

We are seeking an experienced Customer Retention Specialist to join our team at Search. As a key member of our sales team, you will be responsible for communicating with customers to increase loyalty and retain business or services.

Key Responsibilities:

  • Gather information about non-buying customers within specific sales channels
  • Work closely with customers and our sales teams to find solutions to barriers preventing orders from being placed
  • Reduce our non-buyers list and increase sales by creating lasting bonds with our customers

Requirements:

  • Persuasive attitude and excellent customer relationship skills
  • Passion for sales and a drive to succeed
  • Ability to work in a fast-paced environment and meet sales targets

What We Offer:

  • A competitive salary and on-target earnings
  • A dynamic and supportive work environment
  • Opportunities for career growth and development

Search is an Equal Opportunities Recruiter:

We welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.