Helpdesk Coordinator

7 days ago

Midlothian, United Kingdom Dovetail & Slate Full time
About the Role

We are seeking a highly organized and detail-oriented Helpdesk Coordinator to join our team at Dovetail & Slate. As a key member of our administrative staff, you will be responsible for providing exceptional support to our clients and internal teams.

Key Responsibilities
  • Serve as the primary point of contact for helpdesk inquiries, providing timely and effective support to clients and internal staff.
  • Maintain and manage electronic and hard copy filing systems for helpdesk tickets and contracts, ensuring accurate and up-to-date records.
  • Coordinate with engineers to dispatch work orders and track their completion, ensuring seamless communication and efficient workflow.
  • Obtain and place material/sub-contract purchase orders as directed, managing inventory and supplies effectively.
  • Compile and maintain Operations and Maintenance (O&M) files, warranty documents, and asset lists, ensuring compliance with regulatory requirements.
  • Communicate vital information to Engineers and clients as directed, providing clear and concise updates.
  • Respond to and resolve invoice queries, providing detailed breakdowns as needed, ensuring prompt and accurate resolution.
  • Prepare, modify, and distribute documents, reports, and correspondence related to helpdesk operations, maintaining a high level of professionalism and attention to detail.
Requirements
  • Full UK driver's license
  • Full right to work in the UK
  • Willingness to work in the office
  • Relevant administrative experience, preferably in a helpdesk or customer support role, with a strong understanding of administrative procedures and protocols.

  • Helpdesk Coordinator

    4 days ago

    Midlothian, United Kingdom Dovetail & Slate Full time

    About the RoleWe are seeking a highly organized and detail-oriented Helpdesk Coordinator to join our team at Dovetail & Slate. As a Helpdesk Coordinator, you will be the primary point of contact for helpdesk inquiries, providing exceptional support to clients and internal staff.Key ResponsibilitiesServe as the primary point of contact for helpdesk...

  • Helpdesk Coordinator

    4 days ago

    Midlothian, United Kingdom Dovetail & Slate Full time

    About the RoleWe are seeking a highly organized and detail-oriented Helpdesk Coordinator to join our team at Dovetail & Slate. As a Helpdesk Coordinator, you will be the primary point of contact for helpdesk inquiries, providing exceptional support to clients and internal staff.Key ResponsibilitiesServe as the primary point of contact for helpdesk...

  • Administrative Assistant

    7 days ago

    Midlothian, United Kingdom Dovetail & Slate Full time

    About the RoleWe are seeking a highly organized and detail-oriented Helpdesk Coordinator to join our team at Dovetail & Slate. As a key member of our administrative staff, you will be responsible for providing exceptional support to our clients and internal teams.Key ResponsibilitiesServe as the primary point of contact for helpdesk inquiries, providing...

  • Customer Support Specialist

    7 days ago

    Midlothian, United Kingdom Dovetail & Slate Full time

    About the RoleWe are seeking a highly organized and detail-oriented Helpdesk Coordinator to join our team at Dovetail & Slate. As a key member of our administrative staff, you will be responsible for providing exceptional support to our clients and internal teams.Key ResponsibilitiesHelpdesk Support: Serve as the primary point of contact for helpdesk...

  • Office & Faciliites Coordinator

    4 days ago

    Midlothian, United Kingdom Tate Guildford Full time

    ** Office & Facilities Coordinator ** IMMEDIATE START £28,560 + Great Benefits Based in EdinburghThis will be a full-time office based role working 9am to 5pm An International firm with offices based in Edinburgh are seeking an experienced Office & Facilities Coordinator. You will be working closely and collaboratively with the Property & Facilities...

  • Data Protection Specialist

    4 days ago

    Midlothian, United Kingdom Office Angels Full time

    About the RoleWe are seeking a highly skilled Data Protection Adviser to join our team at Office Angels. As a Data Protection Adviser, you will play a crucial role in ensuring our client's compliance with data protection regulations.Key ResponsibilitiesManage and respond to data protection enquiries, ensuring transparency and a traceable audit trail.Manage...

  • Data Protection Specialist

    5 days ago

    Midlothian, United Kingdom Office Angels Full time

    About the RoleWe are seeking a highly skilled Data Protection Adviser to join our team at Office Angels. As a Data Protection Adviser, you will play a crucial role in ensuring our client's compliance with data protection regulations.Key ResponsibilitiesManage and respond to data protection enquiries, ensuring transparency and a traceable audit trail.Manage...

  • Data Protection Specialist

    18 hours ago

    Midlothian, United Kingdom Office Angels Full time

    About the RoleWe are seeking a highly skilled Data Protection Adviser to join our team at Office Angels. As a Data Protection Adviser, you will play a pivotal role in ensuring our client's compliance with data protection regulations.Key ResponsibilitiesManage and respond to data protection enquiries, ensuring transparency and a traceable audit trail.Manage...

  • Data Protection Specialist

    17 hours ago

    Midlothian, United Kingdom Office Angels Full time

    About the RoleWe are seeking a highly skilled Data Protection Adviser to join our team at Office Angels. As a Data Protection Adviser, you will play a pivotal role in ensuring our client's compliance with data protection regulations.Key ResponsibilitiesManage and respond to data protection enquiries, ensuring transparency and a traceable audit trail.Manage...

  • Senior Data Protection Specialist

    7 days ago

    Midlothian, United Kingdom Office Angels Full time

    About the RoleWe are seeking a highly skilled Senior Data Protection Adviser to join our team at Office Angels. As a Senior Data Protection Adviser, you will play a pivotal role in ensuring our client's compliance with data protection regulations.Key ResponsibilitiesManage and respond to data protection enquiries, ensuring transparency and a traceable audit...

  • Senior Data Protection Specialist

    4 days ago

    Midlothian, United Kingdom Office Angels Full time

    About the RoleWe are seeking a highly skilled Senior Data Protection Adviser to join our team at Office Angels. As a Senior Data Protection Adviser, you will play a pivotal role in ensuring our client's compliance with data protection regulations.Key ResponsibilitiesManage and respond to data protection enquiries, ensuring transparency and a traceable audit...

  • Workplace Team Member

    3 months ago

    Midlothian, United Kingdom ISS Facility Services Full time

    **Contract: Production** *** **Location: Midlothian** *** **Hours of work: 40** *** **Contract Type: Permanent** *** **As a Workplace Team Member, you will play a crucial role in fostering a culture of placemaking excellence, serving as a key ambassador for ISS and our client in delivering exceptional workplace experiences.** *** **Working...

  • Senior Data Protection Adviser

    2 weeks ago

    Midlothian, United Kingdom Office Angels Full time

    Join our client, a leading organisation in their sector, as a Senior Data Protection Adviser in Edinburgh. This permanent role offers a hybrid working model, combining home and office-based work. With a competitive salary and fantastic benefits, this is an excellent opportunity to make a significant impact in maintaining data protection compliance and...

  • Data Protection Adviser

    4 days ago

    Midlothian, United Kingdom Office Angels Full time

    Join our client, a leading organisation in their sector, as a Data Protection Adviser in Edinburgh. This permanent role offers a hybrid working model, combining home and office-based work. With a competitive salary and fantastic benefits, this is an excellent opportunity to make a significant impact in maintaining data protection compliance and providing...