Head of Personalisation

2 weeks ago

London, Greater London, United Kingdom dunnhumby Full time
About the Role

We are seeking a visionary leader to spearhead our Personalisation strategy, driving transformative growth for our clients and cementing dunnhumby's position as a global leader in Customer Data Science.

Key Responsibilities
  • Develop and execute a comprehensive Personalisation plan, leveraging data and science to deliver 1-to-1 strategies that drive business outcomes.
  • Collaborate with cross-functional teams to design and implement automation and technology solutions that empower real-time decision making.
  • Lead the development of science, technology, and processes that improve speed, impact, and efficiency of decision making.
  • Engage with C-suite executives within retailers and dunnhumby to drive new ways of working and challenge the status quo.
  • Design and deliver future-fit propositions that transform how retailers and their partners make and execute decisions.
What We're Looking For
  • A proven agent of change with a track record of winning hearts and minds of internal and external stakeholders.
  • A leader who sees problems as opportunities to do things differently and takes the lead in driving innovation.
  • A team player who empowers and enables experts to deliver on a shared vision.
  • A strategic thinker who creates future-fit propositions that drive business outcomes.
What We Offer

We offer a comprehensive rewards package, including flexible working hours, a thoughtful perks program, and a commitment to diversity and inclusion. Our investment in cutting-edge technology reflects our global ambition, and our small-business feel gives you the freedom to play, experiment, and learn.

  • Head of Customer Personalisation

    1 month ago

    London, Greater London, United Kingdom dunnhumby Full time

    dunnhumby stands as the global frontrunner in Customer Data Science, empowering enterprises to excel in today's data-centric landscape. Our commitment is unwavering: we prioritize the Customer above all. Our vision: to facilitate business growth and transformation by championing the voice of the Customer. With a rich legacy in retail—one of the most...

  • Director of Personalisation

    3 weeks ago

    London, Greater London, United Kingdom loveholidays Full time

    About the RoleWe are seeking a highly experienced and skilled professional to lead our Customer Relationship Management (CRM) strategy and team. As the Head of CRM, you will be responsible for delivering highly personalised automated customer communication journeys, driving consistency and excellence in customer messaging, and expanding our CRM channels...

  • Director of Personalisation

    3 weeks ago

    London, Greater London, United Kingdom loveholidays Full time

    About the RoleWe are seeking a highly experienced and skilled professional to lead our Customer Relationship Management (CRM) strategy and team. As the Head of CRM, you will be responsible for delivering highly personalised automated customer communication journeys, driving consistency and excellence in customer messaging, and expanding our CRM channels...

  • Head of Biology and Director

    4 days ago

    London, Greater London, United Kingdom THE INSTITUTE OF CANCER RESEARCH Full time

    {"h1": "Head of Biology and Director, Centre for Target Validation", "p": "We are seeking a highly experienced and skilled individual to lead our Centre for Target Validation as Head of Biology and Director. The successful candidate will have a strong background in cancer biology and drug discovery, with a proven track record of leadership and collaboration...

  • Head of Biology and Director

    4 days ago

    London, Greater London, United Kingdom THE INSTITUTE OF CANCER RESEARCH Full time

    {"h1": "Head of Biology and Director, Centre for Target Validation", "p": "We are seeking a highly experienced and skilled individual to lead our Centre for Target Validation as Head of Biology and Director. The successful candidate will have a strong background in cancer biology and drug discovery, with a proven track record of leadership and collaboration...

  • Head of Biology and Director, Centre for Target Validation

    2 weeks ago

    London, Greater London, United Kingdom THE INSTITUTE OF CANCER RESEARCH Full time

    {"h1": "Head of Biology and Director, Centre for Target Validation", "p": "We are seeking a highly experienced and skilled individual to lead our Centre for Target Validation as Head of Biology and Director. The successful candidate will have a strong background in cancer biology and leadership experience in drug discovery within the pharmaceutical or...

  • Head of Biology and Director, Centre for Target Validation

    2 weeks ago

    London, Greater London, United Kingdom THE INSTITUTE OF CANCER RESEARCH Full time

    {"h1": "Head of Biology and Director, Centre for Target Validation", "p": "We are seeking a highly experienced and skilled individual to lead our Centre for Target Validation as Head of Biology and Director. The successful candidate will have a strong background in cancer biology and leadership experience in drug discovery within the pharmaceutical or...

  • Head of Customer Experience

    9 hours ago

    London, Greater London, United Kingdom loveholidays Full time

    Unlock the Power of PersonalisationAt loveholidays, we're on a mission to revolutionise the way we connect with our customers. As the Head of CRM, you'll play a critical role in driving our bookings and retention growth through highly personalised automated customer communication journeys.Your Impact:You'll be responsible for leading the execution of our CRM...

  • Head of Customer Experience

    12 hours ago

    London, Greater London, United Kingdom loveholidays Full time

    Unlock the Power of PersonalisationAt loveholidays, we're on a mission to revolutionise the way we connect with our customers. As the Head of CRM, you'll play a critical role in driving our bookings and retention growth through highly personalised automated customer communication journeys.Your Impact:You'll be responsible for leading the execution of our CRM...

  • Head of Customer Experience

    3 weeks ago

    London, Greater London, United Kingdom loveholidays Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as the Head of Customer Experience. As a key member of our leadership team, you will be responsible for driving our customer retention and growth strategies, leveraging your expertise in CRM and personalisation to deliver exceptional customer experiences.Key...

  • Head of Customer Experience

    3 weeks ago

    London, Greater London, United Kingdom loveholidays Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as the Head of Customer Experience. As a key member of our leadership team, you will be responsible for driving our customer retention and growth strategies, leveraging your expertise in CRM and personalisation to deliver exceptional customer experiences.Key...

  • Head of Customer Experience

    13 hours ago

    London, Greater London, United Kingdom loveholidays Full time

    Unlock the Power of PersonalisationAt loveholidays, we're on a mission to revolutionise the way we connect with our customers. As the Head of CRM, you'll play a critical role in driving our bookings and retention growth through highly personalised automated customer communication journeys.Your Key Responsibilities:Develop and execute our CRM strategy,...

  • Head of Customer Experience

    11 hours ago

    London, Greater London, United Kingdom loveholidays Full time

    Unlock the Power of PersonalisationAt loveholidays, we're on a mission to revolutionise the way we connect with our customers. As the Head of CRM, you'll play a critical role in driving our bookings and retention growth through highly personalised automated customer communication journeys.Your Key Responsibilities:Develop and execute our CRM strategy,...

  • Head of Customer Relationship Management

    6 days ago

    London, Greater London, United Kingdom Love Holidays Full time

    {"title": "Head of CRM", "description": "Unlock the Power of PersonalisationAt Love Holidays, we're on a mission to revolutionise the way we connect with our customers. As our Head of CRM, you'll be at the forefront of this journey, driving our customer relationship management strategy to deliver unparalleled personalisation and value.Your ImpactDevelop and...

  • Head of Customer Relationship Management

    6 days ago

    London, Greater London, United Kingdom Love Holidays Full time

    {"title": "Head of CRM", "description": "Unlock the Power of PersonalisationAt Love Holidays, we're on a mission to revolutionise the way we connect with our customers. As our Head of CRM, you'll be at the forefront of this journey, driving our customer relationship management strategy to deliver unparalleled personalisation and value.Your ImpactDevelop and...

  • Head of Customer Relationship Management

    2 days ago

    London, Greater London, United Kingdom Love Holidays Full time

    {"title": "Head of CRM", "description": "Unlock the Power of PersonalisationAt Love Holidays, we're on a mission to revolutionise the way we connect with our customers. As our Head of CRM, you'll play a critical role in driving our bookings and retention growth through highly personalised automated customer communication journeys.Your Key...

  • Head of Customer Relationship Management

    2 days ago

    London, Greater London, United Kingdom Love Holidays Full time

    {"title": "Head of CRM", "description": "Unlock the Power of PersonalisationAt Love Holidays, we're on a mission to revolutionise the way we connect with our customers. As our Head of CRM, you'll play a critical role in driving our bookings and retention growth through highly personalised automated customer communication journeys.Your Key...

  • Head of Customer Relationship Management

    3 days ago

    London, Greater London, United Kingdom Love Holidays Full time

    {"title": "Head of CRM", "description": "Unlock the Power of PersonalisationAt Love Holidays, we're on a mission to revolutionise the way we connect with our customers. As our Head of CRM, you'll play a critical role in driving our bookings and retention growth through highly personalised automated customer communication journeys.Your Key...

  • Head of Customer Relationship Management

    3 days ago

    London, Greater London, United Kingdom Love Holidays Full time

    {"title": "Head of CRM", "description": "Unlock the Power of PersonalisationAt Love Holidays, we're on a mission to revolutionise the way we connect with our customers. As our Head of CRM, you'll play a critical role in driving our bookings and retention growth through highly personalised automated customer communication journeys.Your Key...

  • Head of Customer Experience

    2 weeks ago

    London, Greater London, United Kingdom loveholidays Full time

    {"title": "Head of CRM", "description": "Unlock Customer PotentialAt loveholidays, we're on a mission to revolutionise the way we connect with our customers. As our Head of CRM, you'll play a critical role in driving bookings and retention growth through highly personalised automated customer communication journeys.Your Impact:Develop and execute a...