Debt Resolution Specialist

3 weeks ago


London, Greater London, United Kingdom Made Employment Ltd Full time
Job Title: Customer Care Officer

We are seeking a highly motivated and organized individual to join our team as a Customer Care Officer. As a key member of our field-based team, you will be responsible for delivering exceptional customer service and resolving debt issues for our clients.

Key Responsibilities:
  • Visit customer premises to perform debt resolution activities
  • Collect and verify customer data, including meter reads and vulnerabilities
  • Execute documentation to secure payment and warrants to access customer premises
Requirements:
  • Organized and able to follow protocols to deliver maximum return on investment
  • Adaptable and flexible in varying environments
  • Good work ethic and negotiating skills
  • Approachable and able to work as a team
  • Ability to make quick decisions and judgments
Benefits:
  • Car cash allowance paid monthly
  • 3% pension after 3 months
  • Monthly commission
  • 5 weeks holiday (Christmas shutdown)
  • Great long-term development opportunities

We offer a comprehensive training program and the support of a regional team leader to ensure your success in this role. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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