Debt Resolution Specialist

4 weeks ago

London, Greater London, United Kingdom Made Employment Ltd Full time
Job Title: Debt Resolution Officer

We are seeking a highly motivated and organized individual to join our team as a Debt Resolution Officer. As a representative of our company, you will be responsible for delivering a range of services required by various utility companies.

Key Responsibilities:
  • Awareness of Debt and Resolution Capability
  • Gaining additional Customer Data (e.g., Meter Reads, Vulnerabilities, etc.)
  • Execution of documentation to secure payment to the client
  • Execution of Warrants to secure payment/access to deliver resolution

This role requires the applicant to be articulate and well-presented to represent the business, as well as being able to adapt well to both different and, in some cases, challenging scenarios. Full training and onboarding will be provided, as well as the backup of a regional team leader to assist across the work assigned.

Benefits:
  • Car Cash Allowance paid monthly
  • 3% Pension after 3 months
  • Monthly commission
  • 5 weeks holiday (Xmas Shut Down)
  • Great long-term development opportunities
  • Full training provided

As a Debt Resolution Officer, you will be working in a field-based environment, visiting the premises of our client's customers to deliver a range of services. You will be required to hold a full clean driving license and have your own motor vehicle with adequate business insurance.

Requirements:
  • Must be organized and follow protocols to deliver maximum return on investment per account issued
  • Must be adaptable and flexible to the varied environments that are presented by the portfolio of work
  • Good work ethic
  • Negotiating skills
  • Approachable
  • Ability to multi-task
  • Able to discuss with management above and below
  • Able to work as a team
  • Ability to make quick decisions/judgments
  • Able to plan and manage workload appropriately

We are looking for a candidate who is able to work independently and as part of a team, with excellent communication and interpersonal skills. If you are a motivated and organized individual who is looking for a challenging and rewarding role, we would love to hear from you.

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