Debt Resolution Specialist

4 weeks ago


London, Greater London, United Kingdom Made Employment Ltd Full time
Job Summary

We are seeking a highly organized and adaptable Debt Resolution Specialist to join our team. As a representative of our company, you will be responsible for delivering a range of services required by utility companies, including visiting customer premises and performing various functions connected with gas and electricity supply.

Key Responsibilities
  • Awareness of Debt and Resolution Capability
  • Gaining additional Customer Data (e.g., Meter Reads, Vulnerabilities, etc.)
  • Execution of documentation to secure payment to the client
  • Execution of Warrants to secure payment/access to deliver resolution

This role requires strong communication and negotiation skills, as well as the ability to work well in a team environment. Full training and onboarding will be provided, as well as the backup of a regional team leader to assist across the work assigned.

Benefits
  • Car Cash Allowance paid monthly
  • 3% Pension after 3 months
  • Monthly commission
  • 5 weeks holiday (Xmas Shut Down)
  • Great long-term development opportunities
  • Full training provided

As a Debt Resolution Specialist, you will have the opportunity to work in a fast-paced and dynamic environment, with a focus on delivering exceptional customer service and resolving debt issues in a professional and courteous manner.



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