Debt Resolution Specialist
3 weeks ago
Role Overview
As a Debt Solutions Advisor, you will be working closely with customers who are experiencing difficulties in paying their utility bills. Your role will be to provide support, advice, and solutions to help customers get back on track with their payments.
Key Responsibilities
- Solve customers' problems from start to finish
- Contact customers to help resolve ongoing payment issues on their account
- Conduct health checks for repayment arrangements and advise on any payment revisions/amendments which need to be made
- Ensure that customers with repayment arrangements are comfortable with their plans
- Identify vulnerable customers and offer additional support to them - including referrals to citizen's advice or debt charities where appropriate
- Address customers' ability to pay regarding the unbarring and the reconnection of their telco services
- Some calls require the need for an Income & Expenditure to be completed with our customers identified as being 'Medium' risk
Benefits
- Competitive salary of £26,500 per annum
- 33 days holiday inclusive of Bank Holidays
- Full induction and all the kit you need to do your job
- Discount on our services and you get our coveted Cashback Card for free
- Share options and Save As You Earn Scheme
- Matched contribution pension scheme and life assurance up to 4x your salary
- Employee Assistance Programme including free counselling and legal advice
- Free virtual GP service plus discounts on healthcare and medical cash plans
- Enhanced family-friendly policies, designed to help you and your family thrive
- Lots of opportunities to have fun with your team throughout the year, virtually and in person
- Ongoing learning, development and training to ensure you thrive in your role
About Utility Warehouse
Utility Warehouse is a company that provides utility services to customers. We are committed to helping our customers get the best value for their money and provide a range of services to support them.
What We Offer
We offer a range of benefits to our employees, including a competitive salary, generous holiday allowance, and opportunities for career development and progression. We are committed to providing a supportive and inclusive work environment that allows our employees to thrive.
-
Debt Resolution Specialist
4 weeks ago
London, Greater London, United Kingdom Made Employment Ltd Full timeJob DescriptionWe are seeking a highly organized and adaptable individual to join our team as a Debt Resolution Specialist. As a representative of our company, you will be responsible for delivering a range of services required by utility companies, including visiting customer premises and performing various functions connected with their gas and electricity...
-
Debt Resolution Specialist
4 weeks ago
London, Greater London, United Kingdom Made Employment Ltd Full timeJob SummaryWe are seeking a highly organized and adaptable Debt Resolution Specialist to join our team. As a representative of our company, you will be responsible for delivering a range of services required by utility companies, including visiting customer premises and performing various functions connected with gas and electricity supply.Key...
-
Debt Resolution Specialist
4 weeks ago
London, Greater London, United Kingdom Utility Warehouse Full timeAbout the RoleWe are seeking a skilled Debt Resolution Specialist to join our team at Utility Warehouse. As a Debt Resolution Specialist, you will be responsible for resolving customer debt issues and providing financial assistance to those in need.Key ResponsibilitiesResolve customer debt issues through effective communication and negotiationProvide...
-
Debt Resolution Specialist
4 weeks ago
London, Greater London, United Kingdom Made Employment Ltd Full timeJob DescriptionWe are seeking a highly organized and adaptable individual to join our team as a Debt Resolution Specialist. As a representative of our company, you will be responsible for delivering a range of services to our clients, including visiting customer premises to perform various functions connected with their gas and electricity supply.Key...
-
Debt Resolution Specialist
3 weeks ago
London, Greater London, United Kingdom Updraft Full timeUpdraft is a pioneering Fintech company based in London, dedicated to providing consumers with fair and affordable loan solutions to refinance expensive credit cards, overdrafts, and buy-now-pay-later schemes into one single monthly affordable payment.We are seeking an ambitious Debt Resolution Specialist to join our team as we continue to grow and expand...
-
Debt Resolution Specialist
4 weeks ago
London, Greater London, United Kingdom Updraft Full timeUpdraft is a pioneering Fintech company based in London, dedicated to providing consumers with fair and affordable loan solutions to refinance expensive credit cards, overdrafts, and buy-now-pay-later schemes into one single monthly affordable payment.We are seeking an ambitious Debt Resolution Specialist to join our team as we continue to grow and expand...
-
Debt Solutions Specialist
4 weeks ago
London, Greater London, United Kingdom Utility Warehouse Full timeJob Title: Debt Solutions SpecialistAbout the Role:We are seeking a skilled Debt Solutions Specialist to join our team at Utility Warehouse. As a Debt Solutions Specialist, you will be responsible for resolving customer debt issues and providing financial support to those in need.Key Responsibilities:- Resolve customer debt issues through effective...
-
Debt Resolution Specialist
3 weeks ago
London, Greater London, United Kingdom Updraft Full timeAbout the RoleWe are seeking an experienced Collections Associate to join our team at Updraft. This role will involve communicating with customers over the phone, via email and in-app chat to negotiate fair and affordable outcomes, and implementing payment plans to reduce delinquency across our portfolio.Key Responsibilities:Prevent repeated payment...
-
Debt Resolution Specialist
4 weeks ago
London, Greater London, United Kingdom Updraft Full timeUpdraft is a pioneering Fintech company based in London, dedicated to providing consumers with fair and affordable loan solutions to refinance expensive credit cards, overdrafts, and buy-now-pay-later schemes into one single monthly affordable payment.We are seeking an ambitious Collections and Recovery Expert to join our team as we continue to help...
-
Debt Recovery Specialist
3 weeks ago
London, Greater London, United Kingdom MERJE Full timeDebt Recovery Specialist OpportunityWe are seeking a highly skilled Debt Recovery Specialist to join our team at MERJE. As a Debt Recovery Specialist, you will be responsible for visiting properties of customers in debt to help them reach the best solution to avoid further action taking place.Key Responsibilities:Visiting properties of customers in debt to...
-
Debt Solutions Specialist
4 weeks ago
London, Greater London, United Kingdom Utility Warehouse Full timeJob Title: Debt Solutions SpecialistAbout the Role:We are seeking a skilled Debt Solutions Specialist to join our team at Utility Warehouse. As a Debt Solutions Specialist, you will be responsible for resolving customer debt issues and providing financial assistance to those in need.Key Responsibilities:* Resolve customer debt issues through effective...
-
Debt and Benefits Specialist
4 weeks ago
London, Greater London, United Kingdom The Royal British Legion Full timeDebt, Benefits and Money Adviser RoleWe are seeking a skilled Debt, Benefits and Money Adviser to join our team at The Royal British Legion. As a Debt, Benefits and Money Adviser, you will provide specialist debt advice to beneficiaries who are experiencing difficulties, advising on their legal position and all suitable options available.Key responsibilities...
-
Senior Debt Recovery Specialist
2 weeks ago
London, Greater London, United Kingdom Memery Crystal LLP Full timeRosenblatt and Memery Crystal are highly regarded law firms that operate under the umbrella company RBG Legal Services. The commercial law firm of choice for entrepreneurs, Memery Crystal's practice areas include corporate, banking & finance, commercial, IP & technology, employment, and real estate. Rosenblatt focusses on dispute resolution, including...
-
Debt Recovery Specialist
4 weeks ago
London, Greater London, United Kingdom Lipson Lloyd-Jones Full timeAbout the RoleLipson Lloyd Jones Ltd is seeking a skilled Debt Recovery Specialist to join their team. As a Head of Recoveries, you will be responsible for managing a team and working closely with SMEs and banking & finance clients to recover debts.Key ResponsibilitiesDrafting of Statutory Demands, Bankruptcy Petitions, Winding-Up Petitions, and issuing debt...
-
Debt Recovery Specialist
2 weeks ago
London, Greater London, United Kingdom Lloyd Recruitment Full timeCustomer Service and Arrears Advisor RoleWe are seeking a skilled professional to join our client in the local area as a Customer Service and Arrears Advisor. As the first point of contact for all enquiries relating to areas and debt management, you will engage with customers, using your listening skills to build rapport and understand each element of their...
-
Debt and Benefits Specialist
3 weeks ago
London, Greater London, United Kingdom The Royal British Legion Full timeMake a Real Difference in People's LivesWe are seeking a skilled Debt and Benefits Specialist to join our team at The Royal British Legion. As a specialist in debt and benefits, you will provide expert advice and guidance to individuals who are struggling with financial difficulties.Key Responsibilities:Provide comprehensive debt advice and guidance to...
-
Debt Recovery Specialist
4 weeks ago
London, Greater London, United Kingdom CMC Consulting Ltd Full timeWe are seeking an experienced Debt Recovery Specialist to join our team at CMC Consulting Ltd. The ideal candidate will have a strong legal background and expertise in managing complex case loads.Key Responsibilities:Lead and train the debt recovery team to ensure continued professional growth.Collaborate with third-party providers to streamline collections...
-
Debt Advisory Specialist
4 weeks ago
London, Greater London, United Kingdom Nomura Holdings, Inc. Full timeRole OverviewNomura Holdings, Inc. is seeking a Debt Advisory Specialist to join its Debt Advisory team. The successful candidate will be involved in the origination and execution of debt advisory mandates, working closely with industry and geographical coverage teams to structure and raise debt capital in the context of M&A transactions or stand-alone...
-
Debt and Benefits Specialist
1 month ago
London, Greater London, United Kingdom The Royal British Legion Full timeMake a real difference in people's lives as a Debt and Benefits Specialist at The Royal British Legion.We are enhancing and increasing resources across our vital service to ensure we meet the needs of our beneficiaries. As a Debt and Benefits Specialist, you will provide a comprehensive community-based debt advice service to individuals experiencing...
-
Debt Advisory Specialist
4 weeks ago
London, Greater London, United Kingdom caia - Jobboard Full timeWest end based Capital Advisory firm.DescriptionDebt Advisory SpecialistKey deal team member managing the execution and supporting a VP and/or a Director/Partner on all aspects of the transaction.Supporting, managing, and training junior team members (analyst) throughout transaction process.Production of other bespoke modelling and client materials (e.g...