Debt and Benefits Specialist
1 month ago
Make a real difference in people's lives as a Debt and Benefits Specialist at The Royal British Legion.
We are enhancing and increasing resources across our vital service to ensure we meet the needs of our beneficiaries. As a Debt and Benefits Specialist, you will provide a comprehensive community-based debt advice service to individuals experiencing difficulties, advising on their legal position and suitable options through face-to-face, telephone, and email interactions.
You will also carry out income maximisation by identifying and advising on benefit entitlement and the take-up of appropriate benefits. Additionally, you will deliver specialist-level welfare benefits casework, including the preparation of written submissions and representation at appeal tribunals. Full training and coaching are provided, with an expectation to complete the training framework and sign-off process within two years of appointment.
The role is home-based with occasional travel required throughout Belfast and Northern Ireland. This includes travel to home visits and tribunal locations. We cover travel expenses.
Living within the Belfast area or in commutable distance is essential for undertaking this role.
This position is subject to pre-employment checks, including an Enhanced DBS check.
Why choose The Royal British Legion?
Our Benefits, Debt & Money Advice Service is unique:
- Self-funded We don't bid for external funding, allowing us to provide a high-quality service without constraints.
- Holistic We support the whole person, not just their financial situation, and provide funding directly to pay off priority debts and insolvency fees.
- Connected We work from home as part of a strong regional and national team, managing our own diaries accordingly.
- Dynamic We pride ourselves on our learning and development, constantly improving our expertise through training to ensure the best quality service.
Join us in making a difference to the lives of those who have served to keep us safe and protect our way of life.
We offer a generous paid holiday allowance and pension scheme contributions, as well as a range of optional benefits and discounts.
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