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Customer Support Coordinator
2 months ago
Customer Support Coordinator Job Overview
We are seeking a Customer Support Coordinator to become a vital part of our dynamic team at Universal Business Team. This role is essential in collaborating with the sales department to enhance our operations within the current client portfolio. The position demands a blend of administrative, sales, and client relationship management expertise.
Key Responsibilities:
- Identify and cultivate new revenue opportunities while maximizing earnings from current clients.
- Schedule appointments for the sales personnel.
- Draft sales proposals and quotations.
- Collect insights on clients and market competitors.
- Generate potential leads and pursue sales prospects.
- Report weekly performance metrics and maintain the CRM system on a daily basis.
- Comply with the company's operational standards.
Qualifications:
- Proficient in customer service and negotiation techniques.
- Driven and self-directed with a focus on achieving objectives.
- Outstanding organizational and communication abilities.
- Capable of recognizing client requirements and delivering effective solutions.
- Aware of the significance of profit margins and adaptable to changes.
Compensation and Work Schedule:
- Salary range: £24,000 - £28,000.
- Work hours: Monday to Thursday 8am-5pm, Friday 8am-4pm.
