Customer Support Specialist
2 months ago
We are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Shrewsbury, UK.
Key Responsibilities:- Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.
- Resolve customer issues efficiently, escalating when necessary to ensure customer satisfaction.
- Process customer orders, manage account information, and maintain accurate records of customer interactions.
- Collaborate with internal teams to ensure seamless customer experience.
- Perform administrative tasks as required.
- Previous experience in a customer-facing role, preferably in a similar industry.
- Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
- Proficiency in Microsoft Office and CRM systems, with a willingness to learn and adapt.
- Ability to work independently and as part of a team, with a flexible approach to working hours.
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Opportunities for training and development, with a supportive work environment.
- Flexible working options, including remote work arrangements.
If you are passionate about delivering exceptional customer service and have a strong desire to succeed in a dynamic team, we encourage you to apply for this exciting opportunity.
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Customer Service Liaison Specialist
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Frontline Support Specialist
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IT Support Specialist
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Frontline Support Specialist
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Client Support Specialist
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Client Support Specialist
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IT Support Specialist
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Shrewsbury, Shropshire, United Kingdom Estio Training Limited Full timeJob SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Estio Training Limited. As an IT Support Specialist, you will be responsible for providing technical support to our business users, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key ResponsibilitiesProvide technical support to...
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IT Support Specialist
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IT Support Specialist
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Shrewsbury, Shropshire, United Kingdom Estio Training Limited Full timeJob Title: IT Support SpecialistEstio Training Limited is seeking an IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our business users, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key Responsibilities:Provide technical support to...
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IT Support Specialist
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Customer Service Liaison
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Customer Support Liaison
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Education Support Assistant
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Care Support Specialist
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