Customer Service Coordinator
3 weeks ago
Customer Service Administrator
Shrewsbury, Shropshire
Permanent role
Monday to Friday (8 am - 4.30 pm)
Salary: Circa £25,000 - £28,000 depending on experience
This is an excellent opportunity to work for a reputable company in Shrewsbury, with a strong presence in their industry. As a Customer Service Administrator, you will be responsible for providing exceptional customer service and support to clients. You will work closely with the customer service team to resolve queries and issues in a timely and professional manner.
Key Responsibilities:
- Provide excellent customer service and support to clients via phone, email, and other communication channels
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Work closely with the customer service team to achieve team goals and objectives
- Develop and maintain a thorough knowledge of the company's products and services
- Contribute to the development of customer service strategies and initiatives
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
- Basic computer skills and proficiency in Microsoft Office
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- The opportunity to work for a reputable company in Shrewsbury
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