Patient Administration Clerk

4 days ago


Bradford, Bradford, United Kingdom Bradford Teaching Hospitals NHS Foundation Trust Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our team as a Patient Administration Clerk in the Women's Services department. As a key member of our administrative team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.

Key Responsibilities
  • Provide reception cover and effectively communicate with patients, visitors, and staff face-to-face.
  • Input clinical and administrative data, including referrals, booking outpatient appointments, and entering inpatient activity.
  • Register patients into the Maternity Unit using the Electronic Patient Record (EPR) and undertake identification checks.
  • Administer and maintain relevant IT systems, including the Patient Administration System (PAS) and other local systems.
  • Cover for colleagues during periods of sickness, annual leave, or training, prioritizing workload and ensuring work is completed within specific timescales.
  • Manage telephone and personal enquiries, often of a sensitive nature, and refer to the appropriate person when necessary.
  • Assist in the training of staff, including temporary staff, and participate in the IPR Process.
Requirements

To be successful in this role, you will need:

  • Working experience/knowledge of computers and data input.
  • Previous clerical experience in an administrative setting.
  • Experience of working face-to-face and/or telephone contact with the general public.
  • Experience in using computer programs such as Microsoft Office and Excel.
About Us

Bradford Teaching Hospitals NHS Foundation Trust is a leading healthcare provider in the region, serving a population of around 500,000. We are committed to delivering high-quality patient care and are proud to be a teaching hospital, promoting a culture of learning and professional development.

We offer a range of benefits, including a competitive salary, pension scheme, and opportunities for career development. If you are a motivated and organized individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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