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Sales Operations Manager

2 months ago


Shrewsbury, Shropshire, United Kingdom Lookers Full time

Position Overview

Company: Lookers

Salary: £35,000 per annum plus commission up to £65,000

Working Hours: 44 hours per week

This is an exciting opportunity to advance your career with Lookers. We are seeking a dedicated Business Manager to join our dynamic team.

As a Business Manager, you will be pivotal in driving the success of our sales operations. Your role will encompass coaching and developing team members, as well as collaborating with management on strategic planning and trend forecasting. You will exemplify outstanding customer service, fostering long-term relationships with clients while inspiring your team to do the same.

Key Responsibilities

  • Assess customer needs to recommend suitable funding and insurance solutions, ensuring compliance and fairness in all dealings.
  • Maintain a comprehensive understanding of financial and insurance product regulations to provide accurate information during vehicle sales negotiations.
  • Monitor finance and insurance performance metrics, ensuring adherence to compliance standards throughout the sales process.
  • Collaborate with management to enhance team skills and achieve business goals.
  • Assist in ongoing planning and trend analysis for the dealership.
  • Develop extensive product knowledge to effectively address customer inquiries and track all activities for performance evaluation and feedback to management.

Required Qualifications

To excel in this position, candidates should possess prior management experience within the automotive sector, along with a proven ability to coach and develop sales teams. A commitment to delivering exceptional customer service is essential.

Candidates must have experience in monitoring financial performance against budgets and addressing any discrepancies. A solid understanding of financial and insurance product regulations is crucial, as is a comprehensive grasp of compliance requirements related to finance and insurance sales. The ideal candidate will be organized, process-oriented, and proactive in their approach.

A valid UK driving licence is required for this role.

If your qualifications align with our needs, we encourage you to consider this opportunity.