Cinema Operations Manager
1 month ago
Cineworld Cinemas Ltd is seeking a skilled and experienced Team Lead to join our team at our Shrewsbury cinema. As a Team Lead, you will be responsible for leading a team of cinema staff and ensuring the smooth operation of the cinema.
Key Responsibilities:- Cash Handling and Reconciliation: You will be responsible for managing cash handling and reconciliation procedures to ensure accurate and efficient financial transactions.
- Food and Beverage Management: You will oversee the preparation and serving of food and beverages to our customers, ensuring high standards of quality and presentation.
- Technology and Systems: You will be responsible for the effective use of technology and systems, including IT systems, till operations, and telephones, to ensure efficient and accurate transactions.
- Cleaning and Maintenance: You will ensure that the cinema is maintained to a high standard of cleanliness and organization, including the cleaning of public areas and the maintenance of equipment and facilities.
- Sales and Revenue Growth: You will be responsible for identifying opportunities to increase sales and revenue, and implementing strategies to achieve this goal.
- Standards and Compliance: You will ensure that all staff are aware of and adhere to company standards and policies, and that all procedures are followed to maintain high standards of quality and safety.
- Customer Service: You will provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
- Team Management: You will lead and manage a team of cinema staff, providing guidance, support, and training to ensure that they are equipped to perform their roles effectively.
In return for your hard work and commitment, you will receive a range of benefits, including the opportunity to see films before they are released to the public, and eligibility for the Premiere Pass, which offers complimentary cinema visits and discounts on food and drink.
We are looking for a motivated and experienced individual who is passionate about delivering excellent customer service and leading a team to success. If you have a strong work ethic and a commitment to excellence, we would love to hear from you.
What We Offer:- Free Movies: You will have the opportunity to see films before they are released to the public.
- Premiere Pass: You will be eligible for the Premiere Pass, which offers complimentary cinema visits and discounts on food and drink.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are interested in this role, please submit your application, including your CV and a cover letter, to [insert contact information].
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