Health Claims Examiner

2 weeks ago


Telford, Telford and Wrekin, United Kingdom Diligenta Full time

Exciting Opportunity as a Health Claims Assessor

About Diligenta:

Diligenta is a leading provider of innovative life and pensions administration services, with a strong focus on customer satisfaction and operational excellence. We are dedicated to driving positive change and development within our organization.

Job Summary:

We are currently seeking a Claims Assessor to join our dynamic team. In this role, you will be responsible for managing individual protection claims from start to finish, ensuring they are processed in accordance with our claims philosophy and policy terms.

Key Responsibilities:

  • Review and evaluate insurance claims for accuracy and eligibility
  • Make well-informed decisions on claim approval or denial
  • Collaborate with medical and legal professionals as needed
  • Maintain detailed records of all claim assessments
  • Provide exceptional customer service to claimants

Requirements:

  • Previous experience in claims assessment or similar role
  • Knowledge of life insurance, health insurance, or pension claims
  • Strong analytic and communication skills
  • Attention to detail and accuracy
  • Ability to handle sensitive situations with empathy

What We Offer:

  • Generous holiday allowance
  • Potential for annual bonus
  • Personal and career development opportunities
  • Access to exclusive discounts through our employee benefits program
  • Wellbeing program and other benefits to support your overall health
  • Company pension scheme and insurance options

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