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Retail Business Leader

2 months ago

Manchester, United Kingdom Aveda Full time
Aveda - Retail Business Leader

As a key figure in our retail environment, you will oversee the operations of our beauty counter, ensuring that we provide exceptional service and meet our sales objectives. Aveda is committed to holistic beauty, rooted in Ayurvedic principles, and we aim to lead by example in environmental stewardship.

Since our inception in 1978, we have been dedicated to crafting high-performance, botanically-based, vegan, and cruelty-free products that are mindful of our planet. Aveda stands at the forefront of sustainable beauty, and we invite you to be part of this journey.

This role is ideal for those passionate about haircare and customer engagement. As a Retail Business Leader, you will be responsible for delivering a warm, authentic, and personalized experience to our clientele, driving sales and achieving service targets. With a focus on diversity and inclusivity, we provide excellent training and development opportunities to help you advance your career.

In this position, you will take full ownership of your store's business strategy, focusing on customer recruitment and retention through targeted initiatives, impactful in-store events, and exemplary customer relationship management. Leading a high-performing team will be a crucial aspect of your role.

If you are a driven self-starter with a knack for business strategy and a passion for mentoring others, this could be an excellent opportunity for you to embark on a rewarding career with a leader in the beauty industry.

Many of our senior leaders began their careers in retail, and this management role will equip you with essential skills in business planning, consumer insights, event management, and marketing, setting the stage for your growth within the Estee Lauder Companies.

Compensation and Benefits

  • Competitive salary in the industry
  • Eligibility for commission schemes
  • Annual and family leave
  • Product discounts and monthly credit allowances on various ELC brands
  • Mental health and wellbeing initiatives
  • Exclusive discounts through our benefits platform
  • Employee assistance programs
  • Comprehensive training and development offerings

Diversity and Inclusion Statement

Aveda is committed to being the most inclusive and diverse beauty company globally. We prioritize being the employer of choice for diverse talent and the preferred brand for our consumers. Our people-first approach ensures we respect and care for our employees, communities, and customers. With a presence in numerous countries and languages, we recognize the importance of a diverse workforce that can meet the evolving beauty needs of our global clientele.

Qualifications

  • About You
    While a formal qualification in haircare is not mandatory, we are dedicated to investing in your development. You will possess:
  • Proven experience in retail management, preferably in beauty or a dynamic retail setting
  • Ability to deliver product demonstrations and services using advanced technology
  • Experience in setting sales and customer service targets, along with sales analysis and staff scheduling
  • Background in retail operations, including inventory management and cash handling
  • A successful track record of leading, coaching, and developing teams
  • Experience in planning and executing in-store events
  • Flexible availability to support a healthy work-life balance
  • Proficiency in Microsoft Office
  • Proof of eligibility to work in the country